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Residential Officers Support Team


The Residential Officers (known as ROs) are responsible for the welfare and pastoral care of students living in residences and are your main point of contact if you experience any problems during your time in our residences. ROs aim to promote a harmonious living environment, enhance student experience, and ensure wellbeing and safety. 

All team members are dedicated, professional and well trained people who operate as a team to help you solve any area of concern about your accommodation. They will give advice, mediate, deal with emergencies or even just give time for a chat. They have all been involved in University life in some shape or form and understand the wide variety of issues faced by new students.

Leeds Beckett University Residential Officers are based at Marsden House, Leeds Student Village, Kirkstall Brewery, Carnegie Village, Sugarwell Court and Woodhouse Flats only.

Residential Officers have daily office hours where students can drop in or book appointments, in addition to an on call provision that is in place every evening and weekend of the tenancy period. 

The ROs are really keen to get to know all residents so please do stop by to say hello.

Residential Team Office Opening Times

  • Carnegie Village
    Location: Swale Reception
    Opening hours: Wednesday and Thursday 17:30 - 21:30
    RO contact details: Thomas Lyon 
  • Kirkstall Brewery
    Location: The Tower Reception
    Opening Hours: Monday and Tuesday 15:30 - 21:00, Wednesday and Thursday 18:00 - 21:00
    RO Contact Details: Thomas LyonAshley Byford, John Kennedy
  • Marsden House & Leeds Student Village
    Location: Marsden House Communal Area & Leeds Student Village Reception
    Opening Hours: Monday - Wednesday 17:00 - 21:00, Thursday 17:00 - 20:00
    RO Contact Details: Valentina PintonAmy Van BoolenJohn Kennedy, Eloise Simpson
  • Sugarwell Court
    Location: Bishopdale Ground Floor
    Opening hours: Monday 18:00 - 21:00 
    RO contact details: Norman Chan
  • Woodhouse Flats
    Location: Block C, Ground Floor
    Opening hours: Tuesday 17:30 - 20:30
    RO contact details: Norman Chan

Follow your ROs on Facebook: Valentina Pinton, Amy Van Boolen, John Kennedy, Norman Chan, Tom Lyon, Ashley Byford

Student Wellbeing Team

The Student Wellbeing Team offers a free and confidential service aimed at providing you with information, practical and therapeutic support to help you manage any difficulties you are experiencing. For more information or to arrange an appointment, please visit their pages on the Student Hub Website.

Email: studentwellbeing@leedsbeckett.ac.uk
Tel: 0113 812 8507

Accommodation and Residential Services

If you would like to speak to the accommodation and residential services team their contact details are:

Address: City Campus, Queen Square House G28, Leeds LS2 8NU
Email: accommodation@leedsbeckett.ac.uk
Telephone: 0113 812 5972