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James Graham


Our Sustainable Approach

For us, sustainability means carrying out our work in a responsible and thoughtful manner, giving full consideration to everyone and everything we work with. By being innovative in our approach now we are able to promote a lasting culture change throughout our organisation, supply chain and the local communities within which we work.

Sustainability Policy Executive Summary

We recognise that our actions have both positive and negative impacts on the environment and our local community and work with our stakeholders to continually improve our ISO 14001 Management Systems. From reducing waste, pollution and carbon emissions to looking after our workforce and local community, verifiable and sustainable social, economic and environmental practice is core to the Well Met Conferencing way of life.

We actively look to work with suppliers who have strong sustainability credentials, favouring those companies that recycle and make use of recycled materials, use local suppliers and consider food miles in our tendering process. Similarly, we only wish to do business with ethical companies providing good, safe and empowering working conditions for their staff.

Our employees are the biggest resource we have to enable us to create sustainable products and services whilst maintaining exceptional customer service standards. We therefore train, encourage and develop colleagues from top to bottom to ensure that the customer environment remains as high calibre as ever.

Our Sustainable Code of Practice

  1. Comply with and where possible exceed expectations of all relevant legislation. 
  2. Promote more efficient use of resources through employee and supplier engagement and training.
  3. Exchange best practice with Local Authorities, Higher Education Institutions, our clients and suppliers.
  4. Drive sustainability throughout our work, continually improving our service delivery.
  5. Act with transparency, publicly reporting our achievements.

Three Key Areas:

  • Stewardship: Our programme trains employees to detect ethical issues in the supply chain sourcing suppliers with strong sustainability credentials.
  • Production: We manage a wide range of venues and spaces as well as providing event services for both internal and external clients.
  • Resources: Whether it's fine dining or a conference for 360, consideration is always given to the lifecycle impact of all the products we use.



  • Our large number of employees and stakeholders have an impact on the local community and we therefore provide opportunities to work on projects that give back to the area, benefiting the people of Leeds.
  • We make it everyone’s responsibility to help create an inclusive community in which we are all enabled to achieve our full potential. The Student run programme CALM (Community Action at Leeds Beckett) allows students to participate in social action volunteer projects.


  • Train employees on environmental and ethical supply chain management. Train employees to use resources effectively and efficiently.


  • Engage our major suppliers, contractors and consultants to minimise the negative impacts of their operations.
  • Work with local food suppliers to reduce food miles.



  • One of the largest impacts from our events is the associated delegate travel. We have therefore created a number of residential offerings which enable delegates to stay on-site throughout the duration of their event.
  • Facilities are available pre, during and post events to enable delegates to gain information on the event and provide feedback which our teams then use to improve future work.


  • In line with Leeds’ Transport Strategy, we encourage the use of public transport to all our venues, providing residential facilities on site to reduce the need for further travel.
  • We offer video conferencing as an alternative to meetings as well as webinar options.


  • Booking confirmations, delegate information and client newsletters are sent electronically to reduce print costs and postage.
  • We are moving towards e-billing, replacing paper invoices and shortening payment times.
  • We only provide paper upon request to reduce waste.



  • Promote more efficient use of resources.
  • Re-use equipment, increase recycling and promote the use of recycled materials.
  • Promote and manage energy and water efficiency in all our operations.
  • Where appropriate, donate unused cold items to local charities.
  • Source within UK & International guidelines.
  • Only use suppliers who have provided written guarantees on the fair sourcing of their products.
  • Buy local seasonally available produce from producers that are working to increase their sustainability efforts.
  • Purchase meat and dairy products from local farms with high animal welfare standards. 
  • Purchase fish from suppliers who catch fish in the North Sea from sustainable stocks.
  • Well Fed use local food suppliers, including Haigh’s Bakery, Country Fresh Foods, Tiffin Sandwiches and Artisan Bakes and staff training is provided on environmental and ethical supply chain management


  • All new buildings at Leeds Beckett University hold the BREEAM rating of excellent.
  • Rainwater harvesting systems and solar hot water for washrooms facilities.
  • Our new facilities have water meters to monitor consumption on each floor, daylight and infrared lighting and use A rated appliances.
  • Central locations that are served by strong public transport infrastructure.
  • The Rose Bowl boasts the only wildflower meadow in Leeds City Centre, providing food for bees and helping to trap airborne pollutants.
  • Carnegie Village Halls of Residence holds Passivhaus status for the highly insulated buildings are kept warmer in winter and cool in summer.


  • We will not source from controversial origins and use suppliers that have visited product sources, checking working conditions as well as hygiene and traceability.

Green Impact

The Green Impact scheme, run in conjunction with the NUS, is a new initiative which has been running since March this year at Leeds Beckett University. The scheme is part of a national network of thousands of organisations to drive sustainability action. Green Impact enables all staff and students at the university to play an active role in making the environment more sustainable with a view to reduce carbon emissions to 35% by 2020/21, against a HEFCE sector target of 43%.

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