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Investments in Technology Gives Well Met Clients Cutting Edge Meetings Experience


Following serious investment and developments to the university’s technological infrastructure, Well Met is able to offer a selection of innovative and delegate focused Audio Visual (AV) facilities.

Following serious investment and developments to the university’s technological infrastructure, Well Met Conferencing is able to offer a selection of innovative and delegate focused Audio Visual (AV) facilities. Throughout all of its lecture theatres and meeting rooms, attention to detail is paid on the individual requirements of each attending group to ensure a tailored experience.

Partition-walled AV focused meeting rooms are available, offering flexible space for groups from 30 to 90 delegates, using an AV system that can function universally over the whole space, or can be split into the three individual sections. While for larger groups, innovative design has been considered to ensure lecture theatres maximise delegate engagement and involvement. Sessions have capacity to be more hands on, with delegates able to interact with the event leader through their devices, for opinion polls and interactive questions, using the room’s cloud set-up, with multiple screens available at the front of the theatres to ensure that the coverage is universal.

Focused investment was placed in the innovative ‘Collaborative Learning Suite’ which was completed in January 2015. This state-of-the-art room can be used for groups of up to 30. It offers a range of new innovations including wireless presentation technology, allowing users to present from their own device and hold high quality interactive sessions and productive, engaging meetings. This room was created following a lengthy planning process, where the needs and requirements for users were meticulously taken into account and considered with its construction.

Anthony Walker, IT Services Customer Relationship Manager says:

“Technology forms an essential part of our approach to delivering a holistic customer experience. We provide our customers with innovative technology solutions and modern, flexible learning environments with an emphasis on maximizing the success of their event or meeting. The introduction of the Collaborative Learning Suite highlights our commitment to developing and investing in facilities that keep us ahead of the curve.”

Kate Davis, Head of Business Development for Campus and Residential Services says:

“We’ve seen such changes in the use and integration of technology; in the past it was considered rude to use your mobile phone during a conference but it’s now seen as common practice with increased online interaction with the conference. This is particularly important to Generation Y delegates and therefore it has been vital that we ensure our conference venues have the ability to facilitate the changing needs. Well Met’s large bandwidth ensures that all our venues allow access to a large numbers of users at any one time which has been essential for conferences looking to integrate the use of mobile technology and audience interaction, from hosting twitter walls to tweeting questions to the presenter.”

Teach First case study

This innovative approach towards technology flexibility and customer focus was demonstrated by the use of a universal Wi-Fi system that was in place across both Leeds Beckett University and University of Leeds during the Teach First Conference held from 18 July until 1 August 2015.

The universal Wi-Fi system was introduced to allow delegates to move freely between the two University campuses for the duration of the conference without having to log in to different systems. To further enrich the delegate experience, an access card was also created that allowed delegates access to buildings, learning resources in the libraries and printing across both University campuses.

Leeds Beckett was the lead partner on this education charity’s Summer Institute, a national academic conference worth £5.5 million to Leeds over two years. The event, held across the campuses of both Leeds Beckett University and the University of Leeds, is the UK’s largest and most unique teacher training event, and was attended by 3,800 delegates.

Across the two weeks, Leeds hosted over 3,000 trainee teachers, who will go on to teach 735,000 pupils and young people (primary and secondary) from September. This cohort attended 2,523 sessions, and were served 99,300 meals, including 28,250 sandwiches – a number that would cover the length of The Acre at Headingley Campus 24 times.