News
Well Met triumphant in third consecutive AIM Gold Accreditation
16 January 2018 - Well Met
Well Met is delighted to announce that they have been awarded the prestigious Gold Accredited in Meetings (AIM) certification for the third consecutive time. The conferencing department’s newest venue, the Grade II listed Cloth Hall Court attained an incredible 97% pass rate.
Following a rigorous independent assessment of the business, Well Met achieved the Gold standard once again by displaying excellence across a number of areas including venue location, meeting room facilities, the on-site catering offering and evidencing a strong emphasis on sustainability.
AIM at Gold level is the highest accreditation level of the industry's national standard and examines both the customer journey and business processes of an applicant venue. A number of criteria must be met and evidenced both at application stage and on the assessment day: researching and monitoring customer needs, creating the customer environment, service delivery and customer service. In addition, business procedures and planning are examined, whilst businesses must also ensure that they are taking steps to continuous improvement, assuring customers that venues will deliver a promise of exceptional standards.
Cloth Hall Court was regarded by the assessor as an ‘excellent venue with well trained, well informed and enthusiastic staff’ along with evidence of ‘good practice throughout the business and a strong desire to offer the best facilities in the city.’
Clare Vidler, Conference Manager at Well Met commented:
“The AIM Higher process is certainly challenging, but the quality mark is unmatched in the industry and achieving Gold for the third time is a really outstanding achievement for Cloth Hall Court. We are only into our first year at Cloth Hall Court and have worked tirelessly to ensure that our standards are consistently high across the board. This is particularly true of the Well Met team who show endless enthusiasm in providing a service which exceeds our customer’s expectations.”
More News
Then, now and what the future holds for the NHS at Well Met
15 October 2018The NHS at 70 will the be topic of discussion at a conference for Leeds Community Healthcare professionals and the Leeds Clinical Commissioning Group Partnership on 15 October 2018. It will take place at Cloth Hall Court, the dedicated city centre conference venue of Well Met, the conferencing office of Leeds Becket University.
Get set for Segue and all things radio at Well Met
10 October 2018Segue, the national radio and audio fair, makes a welcome return to the city on 17th and 18th October. The two-day event will be sited at Leeds College of Music and Cloth Hall Court – Well Met’s dedicated conferencing venue at Leeds Beckett University’s city campus – bringing together a host of radio, audio and big industry names.
Cones Make New Friends in Brazil Thanks to Cloth Hall Court Receptionist
3 September 2018Children’s’ Book Cones Make New Friends has done just that with children in Brazil (Cones Fazem Novos Amigos) thanks to the talents and chance meeting of Keith Madeley and Karen Mendes Barbosa Fletcher, receptionist at Cloth Hall Court, Leeds.
Well Met Hosts 13th Annual IEEC Conference at Leeds Becketts Rose Bowl
30 August 2018Well Met, the conferencing office of Leeds Beckett University is pleased to host the 13th annual International Entrepreneurship Educators Conference (IEEC2018) at the Rose Bowl Campus from Wednesday 5th to Friday 7th September.
Well Met Hosts a Weekend of Sporting Fun with Mott MacDonald Games
8 August 2018Well Met, the conferencing office of Leeds Beckett University, welcomes 600 employees of Mott MacDonald, a global engineering, management and development consultancy, to Headingley Campus, for their annual sports day this weekend (Friday 10th – Sunday 12th August 2018).
Teach First Makes Fifth Anniversary Return
17 July 2018Well Met, the conference office for Leeds Beckett University, is making its final preparations to welcome back the final week of the 2018 Teach First Summer institute, for its fifth consecutive year. This follows a successful bid submitted in 2016, led by Well Met to host the 2017 and 2018 events, in partnership with MEETinLEEDS and first direct arena.
