[Skip to content]
To view this video please enable JavaScript, and consider upgrading to a web browser that supports HTML5 video

ILM 3: Effective First Line Manager


This course aims to give potential or practising first line managers the foundation blocks for formal development in this role.

This is a highly participative programme which is designed to give you the practical knowledge, skills and techniques to be a more effective manager.

 This programme is accredited to ILM 3 Award in Leadership and Management

Suitable for

Ideal if you have first line management responsibilities but no formal training, and are serious about developing your abilities. It’s particularly suited to new managers, team leaders and supervisors seeking to move up to the next level of management.

On completion you will be able to

  • Apply a wide range of skills and techniques to become a better manager.
  • Enhance your leadership ability through better self-awareness and awareness of others.
  • Understand what leadership style works for you and how to adapt your approach to different situations and challenges.
  • Clearly communicate the organisation vision and strategy to employees.
  • Keep employees feeling motivated and engaged.
  • Develop an action plan to improve your leadership skills.

Entry Requirements

There are no formal entry requirements however you should have some prior experience of first line management or ambitions to move into a management role soon.


Bookings are now being taken for three courses as follows;

March Course

  • 13 March
  • 20 March
  • 27 March
  • 17 April (tutorial)

June Course: 

  • 5 June
  • 12 June 
  • 19 June 
  • 26 June (tutorial)

September Course: 

  • 18 Sept 2018
  • 19 Sept 2018
  • 20 Sept 2018
  • 21 Sept 2018 (tutorial)

November Course: 

  • 1 Nov 2018
  • 8  Nov 2018
  • 15 Nov 2018
  • 22 Nov 2018 (tutorial)


Three full training days with an additional one hour individual assessment support session offered after completion of the training.


09:30 – 16:30 on all days.


 Leeds Beckett University, City Campus (exact venue to be confirmed).


(The price is fully inclusive, and because we are part of Leeds Beckett University we do not charge VAT.)


We can design our courses to meet your specific business objectives, developing a tailored plan to deliver the results you are looking for. We can run the bespoke courses at your organisation or at our own campus in Leeds.

Contact us

Learning Outcomes

Course Modules

Understanding Leadership

This module will develop your knowledge and understanding of different leadership styles and behaviours found in the workplace. This includes understanding of your own preferred leadership behaviours and the impact that these different styles are likely to have on behaviour of team members.

Leading and Motivating a Team

This workshop gives you an insight into some popular ideas and techniques that can help you to keep individual team members motivated and engaged at work. The session will also enable you to understand the need for your team to have a shared sense of vision and purpose and the role that effective communication plays in making this happen.

Understanding Self

This module will increase your self-awareness in relation to the Myers-Briggs Type Indicator (MBTI) personality assessment which will enable you to appreciate different working styles and improve working relationships.


The assessment provides an opportunity to apply what you learned on the course back to the workplace. The assessment consists of:

  • Two written assignments 

You should plan to spend approximately 18 hours researching, preparing and writing the assessment.

The deadline for submission will typically be one month after the completion of the training.

I was a bit nervous going into the course but I had a great few days and feel I learned a lot of practical skills I can actually put into practice.

Lorraine Mitchell
Back to Top Button
Back to Top Button