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It’s an exciting time for your son or daughter as they begin to figure out what life away from home looks like. We know for many it’s also a nervous time but we do everything we can to make sure they are well supported in their first steps towards independence. 

Paying rent

Help your son or daughter to budget by making sure they know when their rent is due to come out. You can find a schedule of the payments here. If you are the guarantor for your son or daughter then you would be responsible for any payments they miss.

If they’re getting into financial trouble then Leeds Beckett offers a professional and impartial advice service to all students dealing with issues from student funding up to complex debt problems. Appointments can be made by calling the Student Hub on 0113 812 3000.

Flat maintenance

Staying on top of flat maintenance is important for students to make sure they keep their deposits safe. The first step is to complete their arrival inspection form and, if there are any issues in the room, they should note them down and hand it back into reception within 48 hours. This ensures that if there is any damage in the flat, it’s dealt with as quickly as possible and that no money is deducted from the bond as a result of damages that occurred previously.

Maintenance issues can be reported by filling out a maintenance request form at the site reception, they will then be dealt with by the on-site Maintenance Team.

Staying in touch

We often find that when students move into university accommodation they get completely caught up in the university and halls lifestyle, and with so much going on they often forget to call home. However if you are worried you could email the Residential Officer at your son or daughter’s hall and ask them to go and check they are okay.

Most halls have staff on site 24/7 who can check if your son or daughter is in their room and advise them to contact you. In an emergency you can find the number to call by clicking on 'Emergency numbers' below.

Sending a letter or a parcel to your children is a great way to let them know you’re thinking about them. With hundreds of students at each site, it is crucial you label the mail clearly with the student’s name, building name and flat number so your items can be delivered promptly. You can find addresses for our accommodation by clicking 'Addresses' below.

Emergency numbers
• Broadcasting Tower: Reception 0113 246 9401 (opening hours: 09:00 to 17:00)
• Carlton Hill: Unipol Office - 0113 243 0169 (opening hours: 09:00 to 17:00), Unipol out of hours number - 0113 244 3799
• Carnegie Village: Reception - 0113 278 1392, Office - 0113 278 1401, 24 hour security mobile - 07525 906680
• Concept Place: Reception - 0113 234 1330 (opening hours: 09:00 to 17:00)
• Kirkstall Brewery: Reception - 0113 389 4170, 24 hour security mobile - 07968 183301
• Leeds Student Village: Reception - 0113 887 0149, 24 hour security mobile -  07725 187618
• Marsden House: Reception - 020 3595 3283, 24 hour security mobile - 07704 751038
• Mill Street: Unipol Office - 0113 243 0169 (opening hours: 09:00 to 17:00), Unipol out of hours number - 0113 244 3799
• Royal Park Flats: Unipol Office - 0113 243 0169 (opening hours: 09:00 to 17:00), Unipol out of hours number - 0113 244 3799
• Sugarwell Court: Reception - 0113 262 5835, 24 hour security mobile – 078705 58949
• The Plaza: Reception – 0113 244 5297 (opening hours: 09:00 to 17:00)
• Woodhouse Flats: Sugarwell Court Reception - 0113 262 5853, 24 hour security mobile - 07980 294826
• Broadcasting Tower: Woodhouse Ln, Leeds, LS2 9PD
• Carlton Hill: Carlton Hill, Leeds, LS7 1JA
• Carnegie Village: Headingley Campus, Leeds, LS6 3GZ
• Concept Place: Park Lane, Leeds, LS3 1DN
• Kirkstall Brewery: Broad Lane, Leeds, LS5 3RX
• Leeds Student Village: 5 Burley Road, Leeds, LS3 1JZ
• Marsden House: 1-3 Burley Road, Leeds, LS3 1LN
• Mill Street: 1 Mill Street, Leeds, LS9 8NA
• Royal Park Flats: Royal Park Road, Leeds, LS6 1JJ
• Sugarwell Court: Meanwood Road, Leeds, LS7 2DJ
• The Plaza: Clay Pit Lane, Leeds, LS2 8AR
• Woodhouse Flats: Blocks A-D, St. Marks Street, Leeds, LS2 9EQ

Second year accommodation options

If your son or daughter has enjoyed their time in halls then they are more than welcome to stay on for another year. All they need to do is contact the Accommodation Team in good time (around January would be ideal) for the necessary details and the application deadline.

After first year, many students will decide they want to move into student housing with friends they have made over the year. House hunting can be a bit daunting for students (and often for parents too!) so we recommend visiting the Unipol website to get the best advice. Unipol is a national housing charity with a voluntary accreditation scheme (the Unipol Code) where properties are inspected to make sure they’re of a high quality and standard.

Homesickness and help settling in

Feeling homesick is a very natural part of moving away for university. For some students, it can seem quite overwhelming at first. In each of our Halls is at least one Residential Officer (RO) who is there to offer support for students that are having a difficult time adjusting to university life. They give advice, mediate, deal with emergencies and even offer time for a friendly chat. You can find more info about ROs and how your son or daughter can get in touch here.

If your son or daughter is not getting on with a flatmate then they should contact their RO in the first instance who will try and help to resolve any underlying issues. The next step is to speak with the Accommodation Team about the possibility of moving rooms.

Our University also offers a range of wellbeing services which are free and confidential. They are aimed at providing students with information, practical and therapeutic support to help them manage any difficulties they are experiencing.