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A close-up of Broadcasting Place, City Campus

Retail Globalisation


The retail industry is currently undergoing a revolution; high streets are at risk and consumers are often choosing to shop online.

This has created a problem for a retail supply chain which has evolved to deliver products to stores. We are continuously investigating the impact of this change on current supply chains and have developed new models and business solutions to support retail in the future.

Our experts are at the forefront of developing tomorrow’s strategic needs for the retail industry; this includes research on how to design, implement and measure a seamless omni-channel experience for all consumers.

We have particular expertise in grocery supply chains and supporting the manufacturing, business strategy and sustainability needs.

  • Supply chain innovation
  • Retail manufacturing analysis
  • Market analytics
  • New business models and entrepreneurship
  • Retail economics
  • Retail strategy and business support
  • Sustainable manufacturing

Research Snapshot

Building on past research, we visualised and built a concept ‘convenience store of the future’ to act as a visitor attraction at International Food Event 2013.  The store, designed by Leeds Beckett students, considered current insight and trends to forecast a concept for the features of the convenience store of 2020.

The convenience store format is proving ever more popular with today’s shoppers and currently providing the largest channel growth opportunity for retailers (excluding online). With this in mind, the students were tasked with predicting what the future of convenience will look like and what will the consumer really want?

The students initially undertook research into consumer trends and came up with a novel concept that encapsulated the changing needs of consumers.  The research indicated that consumers will switch to more frequent local shopping and designed the shop with this in mind.

The convenience store of 2020 drives loyalty via online shopping orders and integrates technology fittings and fixtures, traditional counters for top-up shopping selection and independent outlets to sustain ‘locality’ to tackle the increasing pressure on consumers’ time.  The store uses the space effectively, shifting store layout from today’s product-facing focus, to leisure and multifaceted features accessible to the local community.