Beckett Food FAQs

General Food & Retail Questions

What are the different food and drink outlets and opening times on campus?

Take a look at our outlets and opening times.

Does the University sell Fairtrade products?

The University provides a range of Fairtrade products. Look out for packaging which carries the Fairtrade logo. This guarantees a better deal for third world producers.Take a look at how Fairtrade products feature in making our offer sustainable.

How do I find out what ingredients are in my food?

Please ask a member of our team before you order your food if you would like to know more about our ingredients and we will be happy to help.

Who should I contact with a comment or complaint?

We would love you hear from you, please leave us a comment.

Reward Card FAQs

What is the Beckett Food Reward Card?

Your Reward Card offers fantastic rewards and savings when spending money in any of our University food and retail outlets (excluding Student Union outlets).

Simply flash your Reward Card to; collect points which you can use as credit, enjoy exclusive monthly offers and get every 10th hot drink free! You can also add cash to your card to make even bigger savings, top up between £20 and £500 to get a 5% credit boost or add over £500 to get a 10% boost.

That’s not all…every year on your birthday we’ll also give you a free slice of cake!

How do I get a Reward Card?

Pick up your Reward Card from any of our outlets, you have the choice of two colour designs so just pick your favourite! Once you have your card simply fill out this quick form to register it, our team will aim to activate it ASAP but please allow two working days. To check it is activated give your Reward Card to our team at the till during your purchase to test it is activated. Your Reward Card will then automatically start collecting rewards and give you access to all our exclusive offers.

If you are struggling to activate your card and it has been two working days since you registered then email us at RewardCard@leedsbeckett.ac.uk

How do I add credit and what are the benefits?

You can add credit online by visiting the online store, or by speaking to a member of our team at the tills. Adding cash to your card helps you make even bigger savings as we’ll give you extra credit.

Get a 5% credit boost - add between £20 & £500 to your card
Get a 10% credit boost - add £500 or over to your card

Can friends or family add credit to my Reward Card?

Yes, just give them your Reward Card number and tell them to visit www.leedsbeckett.ac.uk/reward-credit

They will need to initially set up an account on our online store but then can add credit by adding in your Reward Card number (the five digit number on the front of your card).

What should I do if my Reward Card is damaged or lost?

No problem, simply pick up a new Reward Card at one of our outlets and then email RewardCard@leedsbeckett.ac.uk and tell us your new Reward Card number. We'll transfer your account across to your new card and activate it so all your previously earned credit and loyalty points will be ready to use.

Do I need credit on my card to get loyalty rewards?

No, just show your card to our staff at the tills and you’ll get all the loyalty rewards i.e. loyalty points, free hot drinks, awesome monthly offers and a birthday treat!

How do I collect and redeem points?

Points will automatically be accrued on each purchase, when you’re ready to redeem just speak to our team on the tills and ask to use your points to pay.

Are points collected cumulatively?

Yes, points are accrued cumulatively meaning for every £1 you spend you will get 3 points. For example, on a visit you spend £1.50 which you will get 3 points for, on your next visit you then spend 50p, on this purchase you will get 3 points because over the two transactions you spent another £1.

How can I check how many points or credit I have?

Your credit or points balance can be viewed on your till receipt, by asking our team at the tills or by checking your monthly Reward Card email.

How do I find out this months awesome offers?

Visit our website, keep an eye out for our monthly newsletter in your inbox or keep in touch via social media:

Web: www.leedsbeckett.ac.uk/rewardcard
Social Media: Follow us on Facebook, Twitter or Instagram

How do I get my 10th hot drink free?

Put your card away, this one’s on us. Each time you buy any hot drink your Reward Card will keep track of how many drinks you’ve bought. Once you reach your 10th hot drink your Reward Card will automatically give you it for free.

How do I get my free slice of cake on my birthday?

Happy Birthday! To get your free slice of cake just take your Reward Card and some photo ID with your date of birth on it to one of our outlets where your cake awaits (don’t forget your party hat!). We love hearing about your birthday treats - share them with us on Twitter, Instagram or Facebook. Ask in store for details on which cakes are included in the offer on your birthday.

Not going to be here? Drop us an email at RewardCard@leedsbeckett.ac.uk and we'll add the credit to your card so you can have an early or belated birthday treat!

I can't find an answer to my question, who should I contact?

Email RewardCard@leedsbeckett.ac.uk or get in touch with us through Facebook, Twitter or Instagram

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General Food & Retail Questions

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