Library Offsite Service | Blog

Making Library help easier for distance learners

The Offsite team has recently joined forces with the Lending team at Leeds Beckett Library and we’re always on the lookout for ways to help us support distance and off-campus learners.

Making Library help easier for distance learners

We’ve decided that, because the wider Library’s contact and help services are so fantastic (including phone, email, online chat and a physical helpdesk, plus 24/7 IT support) that it makes sense for students, whether on or off-campus, to use these services to  ask all manner of questions related to the Library. The Library help services will also try to help with other queries about your learning, or to point you in the direction of who can help you best.

Because of this, it’s no longer necessary to register with the Offsite service just to ask for help at a distance with Library or IT queries – please just contact the Library. You can still email Offsite directly at offsite@leedsbeckett.ac.uk too!

But, if you are on one of the courses which are eligible to receive postal loans and you live in the UK, Ireland or mainland Europe, and you would like us to post books to you, you will still need to sign up for the Offsite postal loans service. You can do this via the Library tab in MyBeckett. If you’ll never want to borrow print books from us, there is no need to register with Offsite. Please see the Offsite Welcome page for more information and a ‘how-to’ video.

If you’re already registered with Offsite, then everything should stay the same – you can still contact us and request books from us in the way that you’re used to and we’ll do our utmost to get them sent off to you as soon as possible.

Remember, you can also apply to use another university library nearer to your home via the Sconul Access scheme too!

If you have any queries, please do contact Offsite or the Library for additional support 24/7.

We’d love to hear from you!

Did you know you can keep track of our news on Social Media? Visit us at the:

Distance Learners can join the Leeds Beckett Distance Learning Community on Google+ to ask questions and find information and guidance from peers and the Distance Learning Unit.

About the Author

Leeds Beckett Library

Library Offsite Team

We offer specialist library and IT support for students who are Distance Learners, or who are based off campus. Visit the Offsite web pages and explore!

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