Help and support
Susan Smith, Learning Support Officer, is offering student appointments via Skype for Business or phone, you can Book an Appointment here. You may want to set up Skype for Business as this will allow you to share your screen during the appointment which can be helpful, see our Skype for Business page for more details.
If you need academic skills or subject support One to One appointments are still available ,either online, by email or by phone. Please complete the “Get Help” form on the Library’s Subject Support pages.
If you have assistive software installed on your own device, the Assistive Software page has links to guides, video tutorials and FAQs to help you use and get the most from it. Each eBook platform also has its own accessibility FAQ and these are linked to from the eBook Collections and the Database A-Z page.
Until the end of the academic year you will be able to access Read & Write software, Pro-Study software and the Mindview mindmapping software remotely, please see the Software page for further details. And did you know that Read & Write for Google Chrome browser is a toolbar which offers some of the functions of the full Texthelp Read & Write software (including text-to-speech) within the Chrome web browser.
We also have a list of recommended free software and apps which you can use on your own device.
If you need to convert files into more accessible formats you can use SensusAccess, our ‘Help using Sensus Access’ tutorial provides step by step instructions. We also have some FAQs to help you make Library eBooks more accessible.
Looking after your mental health is very important at this time. Kooth Student offer online counselling and support.
MindWell has some helpful resources including taking care of your mental wellbeing during the outbreak.
Further support and information can be found on the Student Wellbeing pages.
Studying from home
You can find further helpful information about accessing resources on the Studying from home blog post as well as details about how to contact the Library for support.