Our Commitment to You

As part of Leeds Beckett University, Carnegie Leaders in Learning has a strong collective commitment to delivering the best possible experience for all of our learners and partners.

We pride ourselves on delivering a personalised and flexible service of excellence; offering reliable expertise, collaborative support and challenge.

In May 2013 Leeds Beckett University was delighted to achieve the Customer Service Excellence Standard. We are one of the first UK Higher Education institutions to hold the CSE standard across the whole institution.

For more information about Leeds Beckett University’s commitment to customer excellence please visit www.leedsbeckett.ac.uk/cse.

Our Customer Service Statement is available to download here.