information for parents, carers and supporters


Information about available financial support and advice for students.

The university offers student money advice and our advisors can help guide and support students. They can call 0113 812 5593 or request a call back via their MyHub.

The university’s Hardship Fund remains open to enrolled students. Information and details on how to apply are available to students through the Student Hub.

As with all other applications to the Hardship Fund, we will assess applications on a case by case basis and we encourage students to apply if they have been affected financially by coronavirus in any way, for example through lost wages, additional costs or rent, or no access to IT or broadband. Applications can be submitted through our website.

We have established a Digital Access Fund scheme to provide financial support towards a Windows or Apple laptop. You can find out more about this on our Financial support information for students page.

We will not be offering refunds or offering discounted tuition fees to all students as standard.

We have put additional measures in place to mitigate the impact of Covid-19 on teaching and assessments by adapting assessments and introducing new guidelines for our mitigation process. We have invested in making our campuses Covid-secure and to provide additional and necessary student support services in response to student feedback.

We believe that the measures we’ve put in place ensure the ongoing delivery of students educational experience and outcome, but we recognise that there may be some specific circumstances in which we may need to consider the impact of these adjustments and what we are able to continue to deliver through the pandemic as it evolves. We will consider these issues on a case-by-case basis. If you consider that a student has been disadvantaged as a result of the actions that we have taken, they should speak to their course team in the first instance. If they wish to make a formal complaint, they should complete the Covid-19 complaints form.

If a student is experiencing financial difficulties as a result of the pandemic and the measures that have been taken, they should contact our Money Advice Team. They’re here to provide advice on budgeting, managing debt and signposting potential sources of financial support.