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Coronavirus (COVID-19)

Page last updated: 22/10/2020


Information for students living in, or due to move into university accommodation, plus support if you are self-isolating in private accommodation.

University managed accommodation

Covid-19 Safety Measures

Plus Icon What are you doing to make Leeds Beckett accommodation safe?

Your safety is our top priority, so we’ve taken a number of steps to make sure our halls are safe and welcoming places for you to live. Take a look at our COVID-19 Accommodation update to see what’s happening in your halls.

Plus Icon Will my accommodation be cleaned before I move in?

All of our accommodation bedrooms have been deep cleaned before your arrival. We've also put in place hand sanitiser stations and an enhanced cleaning regime throughout the properties in line with government guidance.

Plus Icon How will social distancing be implemented in university accommodation?

We will provide you with advice and guidance on social distancing within your residence, and details of our expectations on this are included in your accommodation agreement. 

Our staff and contractors will take care to observe government guidance whilst working in your flat and throughout the residences. 

When you move into your flat you will become part of a new student household. Please be considerate and look after one another to create an environment where you will feel comfortable and secure together.

Covid-19 information

Plus Icon What should I do if someone in my flat has symptoms or has been diagnosed with Covid-19?

If you believe you have symptoms, or have been diagnosed with coronavirus, or are aware of any students affected, please contact the Student Advice Hub: 

Report your symptoms or diagnosis.

The household will then need to self-isolate in accordance with government guidance

You can also contact the Res Life team, who are available to offer practical and wellbeing support during your period of isolation. 

Plus Icon Will I be allowed visitors and guests to my residence?

Following government guidance, there are currently restrictions on visitors at halls. For the safety of all students and staff, no external visitors are allowed onto site. 

Plus Icon Do I need to wear a face covering in my Halls of Residence?

Yes, it is expected that face coverings will be worn when in communal spaces outside of your flat, including corridors, stairwells, lifts, reception area, and social spaces.  

Plus Icon What happens if I or another resident breaks government guidance in halls?

If a resident breaks government guidance then they will face sanctions under the Leeds Beckett University Student Code of Discipline. The sanctions are: 

  • First incidence – Written warning 
  • Second incidence – Second written warning 
  • Any further incidences – Formal disciplinary and a fine of £100 

If residents fail to self-isolate when they or their flatmates have symptoms or a suspected or confirmed case of Covid-19, they are putting your halls community at risk and will face an immediate formal disciplinary and fine of £100. 


Plus Icon When do I need to self-isolate?

When you move into accommodation, you will form a household with others in the flat. If a flatmate tests positive or has the symptoms for coronavirus, all flatmates would then need to isolate in line with government guidance

You will also need to self-isolate if you're told to by NHS Test and Trace or the NHS Covid-19 app.

If you arrive in the UK from a country with a high coronavirus risk you will need to self-isolate unless you are coming from a country, territory or region on the governments list of travel corridors.  

Provision has been made for International Students to self-Isolate on arrival to the UK. We offer self-isolation accommodation. To book, please contact the conference office.

Plus Icon If someone in my flat tests positive for Covid-19, will everyone in the flat have to self-isolate?

When you move into accommodation, you will form a household with others in the flat. Therefore, if one flatmate tests positive or has the symptoms for Covid-19, all flatmates would then need to isolate in line with government guidance.

Plus Icon What should I do if I need to self-isolate?

If you have symptoms you must follow government guidance around testing and tracing and self-isolation

You should contact the university to make us aware if you are self-isolating. Please contact the Student Advice Hub via the online reporting form, phone on 0113 812 8507 or by email: 

Arrangements with the Accommodation Team will be made to provide necessary pastoral and practical support and the site team will be informed.  

Although you might not be able to entirely separate yourself from family members or flatmates, the advice is to limit contact as much as possible. You should follow the NHS guidance around reducing the spread of infection in your home. 

Plus Icon What should I do if I am ill?

Register with a local doctor (GP) online. Information about how to register with a doctor and get medical help is available on the NHS website.   

The NHS website also has guidance on self-isolation and what to do and how to get help if you have symptoms. 

Seek medical help quickly if you or any of the people you live with are ill and the symptoms get worse. If it’s not an emergency, contact NHS 111 online at If you don’t have internet access, phone the NHS phone number 111. If it’s an emergency and you need to call an ambulance, dial 999 and explain that you or a member of your household has coronavirus symptoms.   

Plus Icon How can I get food and essential supplies when self-isolating?

Site staff will help facilitate the delivery of supplies to your block/flat door.

•    As soon as possible organise an online food delivery from supermarkets such as Tesco, Asda, Morrisons or Sainsbury’s. It can take several days to get a supermarket delivery, so start early.  
•    You can order fresh food through apps and websites such as Uber Eats, Deliveroo and Just Eat.
•    Ask a friend who is not self-isolating if they can deliver food and essential items to you.
•    You also have the option to order food packages through the University and can make an order here. Menus can be viewed here. Please note that orders can only be processed in working hours (Monday to Friday 9am – 5pm), so please keep this in mind.
•    Morrisons offer a Food Boxes service, you can order and pay online for cupboard essentials to be delivered next day
•    Co-op has a deal for food delivery to halls within two hours for 99p with TOTUM student discount.
•    If you need food fast, Sainsbury’s Chop Chop service offers small deliveries in just 60 minutes for a £4.99 delivery fee.  

If you are struggling to get an online food delivery please get in touch with our Residence Life team.

Plus Icon If I'm self-isolating but hear the fire alarm what should I do?

In the event of a fire alarm, please evacuate the building as you would normally, but where possible, keep at least two metres away from other people. 

Plus Icon What should I do about laundry in self-isolation?

Please refrain from using the onsite laundry facility during your period of self-isolation and do not share towels, including hand towels and tea towels.

As you won't be able to access the laundry facility, we'll supply you with a detergent suitable for hand washing when you report your self-isolation.

You can also use Ping, a valet laundry service who will collect, service and return your laundry ready to wear. They will be arranging collections from halls every Tuesday and Friday. Your laundry bag will be stored for 72 hours before it is washed and returned (in-line with government guidelines).

After your self-isolation has ended you should also wait a further 72 hours before you can then take the laundry to the onsite laundry facilities.

Plus Icon Can I use the smoking area when in self-isolation?

You cannot smoke inside the building and must use the smoking area at your hall. Wash your hands before and after, ensure that you stay 2 metres or more from others when smoking and wear a facemask when outside your flat. 

Plus Icon What should I do if I have a maintenance issue when self-isolating?

All non-emergency maintenance work will be suspended during the period of self-isolation. You should continue to log maintenance requests online and this work will be completed once the period of self-isolation ends. 

Plus Icon How should I dispose of my waste when self-isolating?

Contact your site reception to organise timely disposal of waste. You should inform reception before leaving any waste outside your flat and ensure that your waste bag is not overloaded. 

In line with government guidance, personal waste (such as used tissues) and disposable cleaning cloths should be stored securely within disposable rubbish bags. These bags should be placed into another bag, tied securely and kept separate from other waste. This should be put aside for at least 72 hours before you organise for the waste to be collected. 

Plus Icon How do I receive post or parcels when self-isolating?

If you are expecting any post or parcels, please contact reception to organise receiving these. It is likely that the team will periodically bring your post/parcels to the flat door. 

Plus Icon Who can I speak to for wellbeing support when self-isolating?

Our Residence Life team provides online, telephone and face-to-face support. 

We understand that this situation is unsettling. Our Student Wellbeing Team continue to provide telephone support and counselling, and can also direct you to a range of self-help resources. Please go to the Student Wellbeing pages to find out more.   

In addition, the university offers an online counselling service via Kooth Student which is accessible during afternoons, evenings and weekends. To access the platform please sign up with Kooth Student directly. 

Plus Icon What should I be doing to reduce the risk of spreading of Covid-19 to my flatmates?

Here are practical things you can do to help manage the spread of the virus and keep members of your household safe while you are self-isolating.  

  • Use a separate bathroom from others, if available. If a separate bathroom is not available, consider using a bathroom rota for washing or bathing. If you have tested positive for Covid-19, make sure you use the facilities last, before thoroughly cleaning the bathroom. Use separate towels from others.  
  • Avoid using shared spaces such as kitchens when other people are present. Take your meals back to your room to eat. Wash crockery and cutlery by hand using detergent and warm water and dry them thoroughly, using a separate tea towel.  
  • Don’t share household items with other housemates.   
  • Keep more than 2 metres away from other people. If you must be closer than 2 metres, do this for periods of no longer than 15 minutes. 
  • Regularly wash your hands with soap and warm water for at least 20 seconds. 
  • Don’t have visitors or leave your accommodation. Visitors are currently banned from University residences.   

More information and guidance on self-isolation is available on the government website.   

Plus Icon What access to course materials and academic support is in place for me when self-isolating?

Lots of academic content is available online and your course team will be flexible in supporting you to self-isolate and keep our wider university community as safe as possible. Contact your academic advisor for advice on your studies.

Your Halls Experience

Plus Icon What activities will be available at halls? Will these be affected due to social distancing?

The Res Life Team have created a welcome programme to help you get to know new people and settle in, it’s packed with exciting events and competitions. There will be a mix of virtual events alongside activities that will take place onsite in your Halls of Residences. The programme of events will change in accordance with the latest government guidance. We aim to ensure that you get the most out of your university experience whilst maintaining safety.

Here are a few examples of what to expect:

  • Quiz nights and free pizza
  • Weekly competitions and prizes!
  • Online cooking classes with Beckett Kitchen
  • Arrivals Q&A sessions with the Res Life Team

The Students’ Union is running digitally for the time being, but you can still join societies & volunteer online. They’ll be hosting a programme of online events over the coming weeks, including games tournaments, quizzes, and Netflix parties to name a few.

Plus Icon What if I feel like I need support once I've moved in?
Our Residence Life team will be providing online, telephone and face-to-face services to so you can access advice and support.
Plus Icon What support does Unipol offer?

A special webpage on the pandemic for students has been running since March and is regularly updated with new Q&As.

These cover topics such as the new academic year, plans for providing teaching, campus activity, social distancing and social interaction and living in a student property during Covid-19. 

Parents of university students and Unipol tenants can engage with Unipol content through social media channels such as Twitter, LinkedIn and Facebook.

Unipol has also shared guidance through its development Facebook Groups which has consisted of the Unipol Housing animation explaining ‘What We’re Doing to Keep Tenants and Staff Safe’, poster graphics which tenants may also see around their building, links to the Unipol Housing webpages on safety and self-isolation, and links to where tenants should download the Track and Trace app. 

Changes to Tenancy

Plus Icon Can I move rooms?

Yes, if there are available rooms across our sites then we will do our best to help you find a space you're happy with.  

More information about moving rooms is available on the accommodation website.   

If you have symptoms or have been diagnosed with coronavirus you will be unable to move rooms while you are self-isolating. 

Plus Icon Can I cancel my booking due to Covid-19?

Our standard cancellation policy applies.   

Private Accommodation

Plus Icon When do I need to self-isolate?

Your household includes your flatmates or housemates. If a flatmate or housemate tests positive or has the symptoms for coronavirus everyone in the household would then need to self-isolate in line with government guidance

You will also need to self-isolate if you're told to by NHS Test and Trace or the NHS Covid-19 app.

You should contact the university to make us aware if you are self-isolating. Please contact the Student Advice Hub via the online reporting form, phone on 0113 81285 or by email:

Although you might not be able to entirely separate yourself from family members or flatmates, the advice is to limit contact as much as possible. You should follow the NHS guidance around reducing the spread of infection in your home. 

Plus Icon I'm self-isolating in private accommodation with no one to support me - who can help?

If you are self-isolating in private accommodation, and don’t have anyone who can help you, for example with arranging and delivering food or collecting prescriptions, help is available via Leeds City Council and Voluntary Action Leeds. Please visit to access this support.

Morrisons’ offer a food delivery service called doorstep deliveries for vulnerable people who are self-isolating. This service is separate to their online shopping delivery slots and has recently been extended to include students struggling with self-isolation. Simply make a list of the groceries you need and then place your order over the phone by calling 0345 611 6111 (option 5). Orders placed by 17:00 on Monday to Saturday will be delivered to you the next day. Card payment will be taken on delivery. 

Plus Icon Leeds Beckett Students' Union Advice Service

Leeds Beckett Students’ Union Advice Service can offer you advice on all sorts of housing related issues including any problems you might be having with your landlord, your deposit or any disrepairs. They'll advise you on your rights and responsibilities as well as helping you to draw up a plan of action. Click here to contact them and find more information on their services on the Leeds Beckett Students’ Union website.

Plus Icon I am a student living in a residential area. Do you have any guidance you can share?
If you would like more information please read: Tenant’s Guide: Living in a Residental Area
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