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Bespoke Services

We will work with you to design and develop a programme formulated for groups of leaders to address challenges faced by your organisation and to meet business needs.

We offer a range of programmes to suit your budget, and we’ll work with you in the planning stages to help produce a tailored schedule and set objectives to help you achieve your business goals. We offer a free consultancy meeting in advance to understand your organisation’s vision and what success would look like, and we’ll then design a bespoke package for you with the option of adding a qualification to your programme.

We’ll work with you to find the best location and schedule for your course. We can deliver the bespoke sessions at your business premises, at Leeds Beckett University campuses or a variety of venues throughout the UK. We can hold the programme at a convenient time for your company, and work with you to find the best course schedule – whether that’s delivering the training across several months, or a shorter, intensive course to help minimise disruption to your business.

To help gain insight into your organisation and culture, we often conduct psychometric tests and assessments which allows organisations and individuals to gain a greater understanding of themselves and the different personalities and motivations in their organisation. Tools can be incorporated into a bespoke programme to add an extra layer of reflection, or can be used as the basis of an individual developmental session. Our facilitators are trained to deliver the following tests:

  • The Myers-Briggs Type Indicator (MBTI). The most famous and successful assessment of its kind, the MBTI places respondents into 16 broad categories defined by four key personality traits. It can help respondents both understand themselves and others better, helping colleagues to work together, reducing conflict and increase cohesion and collaboration.
  • EQ-I 2.0 is designed to give the respondents insight into their own inner self, and how they deal with social situations and interpersonal challenges.
  • EQ360® compares respondents’ emotional intelligence scores, the different ways that they deal with people, and how well, with the results of their peers, supervisors, friends and family. This can give people both a better awareness of their own emotional traits and a deeper understanding of how they interact with others. 
  • MTQ-48 assesses ‘mental toughness’ – how well people cope with, for example, stress and conflict at work. Our facilitators work with respondents to examine their results and look at ways to increase their resilience and build their performance.

Our leadership and management course has a great reputation within our business area and we always have a high number of employees applying for the course, as the learning benefits are outstanding for both employee and employer.

Cathy Whelan, Senior HR Business Partner, Serco Direct Services
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