Problems with housing
If you are experiencing issues related to housing, the Students' Union Advice Service can help you resolve a wide range of different problems. The team will also check contracts for you so that you know exactly what you're signing up for. Call them on 0113 812 8400 or email them at firstname.lastname@example.org
If your landlord is part of the Unipol Code you can make a complaint to Unipol who will help you resolve any problems. Please visit: www.unipol.org.uk/the-code/how-to-complain
If you are living in purpose built student accommodation and wish to complain under the National Code please visit: www.nationalcode.org/forms/making-a-complaint
Finding a place to live & Unipol
There is a surplus of good quality housing in Leeds so there is no need to rush into signing a contract or worry about not finding a place to live. House-hunting officially starts in late November, some landlords will start advertising their properties prior to this, but it is recommended that you wait until Unipol launch the house-hunting season. Waiting will give you access to more choice in all the best locations.
Don’t worry if you are struggling to meet people to house hunt with, Unipol and your Students’ Union can help. You will be invited to attend one of their online webinars and can also join a flatmate finder Facebook group.
Unipol is a housing charity that aims to help students make informed decisions about the type of accommodation they would like to live in while studying in Leeds. Unipol is a good place to start your search for your student home as it has the widest choice of student properties.
If you're looking for a property in the wider private-rented sector, look out for Unipol's Code of Standards. This is an indicator of the quality of accommodation and reliability of the landlord. The university and students’ union recommend that you rent from a provider who is part of this scheme.
Unipol website: www.unipol.org.uk - Webchat available
Email – email@example.com
Telephone – 0113 243 0169