Replacement Student Cards
Your Campus Card (Student ID Card) is your key to accessing many services and facilities on campus.
Your Campus card is really important. You’ll need it to:
- Access both the Sheila Silver Library at City Campus and Headingley Library 24/7
- Use the Sports Centre and gym facilities
- Print and photocopy
- Access some buildings
- Prove your identity for examinations & collecting work
What to do if your campus card is stolen or faulty
If your card has been stolen, and you have reported the theft to the police, you can get a free replacement card from the Student Advice Hub by showing us your crime reference number.
If your card is faulty then you should take it to the Help & Information Point in the library. You will be given a replacement card slip which you can use to get a free replacement from the Student Advice Hub.
Replacement cards cost £10
If you have not bought anything from the online store before you will need to create an account
You can use any email address, it doesn’t have to be your student one.
Unfortunately, we cannot accept cash payments at the Student Advice Hub, but you can visit the cashier’s office in Queen Square House (City Campus only) if you are unable to pay online. Once purchased, return to the Student Advice Hub with your receipt and we will print your new card for you
The Student Advice Hub can print your card out immediately following payment, but it can take up to 45 minutes before you can use it to gain access to buildings or to print. Please bear this in mind when choosing when to get your card.
If you no longer look like your photo, we will take a new picture at the Student Advice Hub when you collect your card. We are unable to upload new photos sent to us via email.
Yes, all funds and building access details will transfer to the new card.
Yes, as long as you still have the old card with you. If you have lost the old card you will have to pay the replacement charge for a lost ID, even if you had not yet exchanged it for the new style.
We cannot refund cards that have already been printed. If you’ve purchased one but not collected it yet, email email@example.com with your order number to request a refund.