Leeds Beckett University - City Campus,
Woodhouse Lane,
LS1 3HE
student complaints
The Student Complaints Procedure provides a route to raise concerns where other opportunities or processes may not be appropriate.
The Student Casework team are responsible for managing student complaints and provide advice to staff and students on the procedure. The procedure gives the university an additional means through which it can identify and act on shortcomings in its services and practices.
Get support from our university
The Students’ Union Advice Service offer free, independent advice on any issues you may face during your time at university. This includes providing advice on the academic appeals process, support finding appropriate evidence, putting your appeal together, and accompanying you to appeal hearings.
The Student Wellbeing team offer a free and confidential advice and support to all current Leeds Beckett students on lots of issues relating to your mental health and wellbeing. They can signpost you to other helpful support services and resources, and help you manage any difficulties you are experiencing.
If you are an international student, the Student Immigration Advice & Compliance team can provide support for you during your studies at Leeds Beckett, offering specialist advice on topics such as your visa status and visa extension queries.
Support. Report. Respect allows you to disclose or report behaviours or incident(s) of harassment, discrimination, abuse, violence or hate of any kind. You can make a report anonymously or speak with a trained advisor to discuss your experience.
Student Money offer specialist advice to students about student funding, benefit entitlement and budgeting.