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Student Hub


We are delighted to welcome you to Leeds Beckett 


We want you to be well prepared to join us and have a smooth arrival. Find out the key things you need to know and do before and after you arrive at University.

If you are not sure about something or have any questions, please call our Welcome Hotline on 0113 812 1112 from 08:30 - 17:00 Monday to Friday or email for help.

Before you get here

You may already have started or completed some of the tasks in the list but it's a good idea to check through now to make sure.

Ensure you have registered and enrolled online

You need to create an Account on our Online Welcome site to register and enrol online, if you haven’t already done this.

Upload a passport-style photo for your Campus Card here to save time when you arrive.

Get help if you need it with this PDF User Guide to Online Welcome.

Make sure you have your original ID documents ready to bring with you

It is important that you present a valid passport, your birth or adoption certificate, or EU identity card to complete your ID Check during Welcome Week.

If you are unable to provide either of these original documents, we will accept a certified copy. Find out about how to get a document certified at

Failure to do this will delay your enrolment and receipt of your student loan.

If you do not have one of these forms of ID, please contact us for further help.
Tel: 0113 812 1112

Contact us if you have a disability

If you have (or think you may have) a disability which will affect your ability to study or physically access our University, please contact us before you arrive so that we can start discussing your support needs.

Our Disability Advice team are available to help you at any time throughout your course of study. Please visit the Disability Advice web page to find out about different types of disability and what support you can get.

The sooner you contact us, the earlier we can arrange to put support into place to help you.

Plan your money needs

At the start of your course you will need money for food, university materials and transport. If you are in receipt of a student loan, please note it will not be paid into your account until 3-4 days after you have enrolled.

If you are having problems with your student finance, see the information on our Money and Advice pages for help and advice.

If you haven’t yet done so, apply for your Student Loan now. You can apply up to nine months after the start of your course.

Find out your Welcome Week Induction timetable

Welcome Week is all about familiarising yourself with your course, your tutors, the library, the campuses and city - and of course to make new friends.

Once you have created an account, login to Online Welcome to find your Induction timetable for Welcome Week before you begin your course.

If you have any problems viewing your timetable please email:


If you have decided to live in Halls, our Accommodation Team should have already contacted you. See our Accommodation site for further information.


New Students at their accommodation sitting together

When you arrive

The essential information you need to know for your arrival is below.
If you have any questions or issues please call our Welcome Hotline on 0113 812 1112 from 08:30 - 17:00 Monday to Friday or email for help.

Attend your ID Check

It is important that you present a valid passport,your birth or adoption certificate, or EU identity card to complete your ID Check during Welcome Week.

If you are unable to provide either of these original documents, we will accept a certified copy.

Find out how to get a document certified at

Failure to do this will delay your enrolment and receipt of your student loan.

If you do not have one of these forms of ID, please contact us for further help.

Tel: 0113 812 1112 Email:

Collect your Campus Card

Providing you have uploaded a photo, you will collect your Campus Card at your course ID Check session. If your card is not available at this sessions, please call in at the nearest Student Hub.

Your Campus Card is your Student ID, Library and print card and you will need to use it for all sorts of other uses. Find out more about your campus card.

Download our mobile app

Our free app works on phones and tablets and is available on both Android and iOS.

The app gives you:

  • Links to the various online learning platforms used as part of your learning
  • Maps of our campuses and the city with the locations of university buildings and facilities, all our Halls of Residence and other useful places.
  • Information on where to find available desktop PCs in our libraries and all of our social learning spaces.

We'll be adding more functions over the next year.

Find out more on our App page and download it from the App Store and Google Play now.

Your Course Induction and Timetables

In Welcome Week, you should attend your Course Induction where you will meet your teaching team. You will find out how to contact your Student Liaison Officer, more about your course, exams, giving feedback and what to do if you need support.

Please check your Induction timetable in Online Welcome for details.

Your Academic teaching timetable becomes available during Welcome Week. This provides full details of your lectures, seminars and other timetabled sessions, including the date, time, week number and venue.

To access your timetable, login to your learning portal MyBeckett and click on the “Timetables” tab.

If you are having problems viewing a timetable please email

Late arrival

Please make every effort to arrive in time for Welcome Week starting on Monday 19 September. We understand that occasionally illness or family commitments may make this impossible.

If you should miss your Course Induction or ID Check, or if you arrive late, please contact the Student Hub team.

We will help you to work through our late arrivals checklist and ensure that you have all the information you need to begin your studies, have access to online induction materials and complete your university enrolment.

Email: Tel:0113 812 3000

Where to go for help

Student Hubs

Our Student Hub is your go-to point for information and advice about any aspect of your time here. Our friendly staff can help to answer your queries and put you in contact with our specialist teams.

Call us on 0113 812 3000, email us at, or visit us in person. You can find the Student Hubs on Level 1 (ground floor) of the Rose Bowl at City Campus and in the Campus Central building at Headingley Campus.

Our Student Hub is open Saturday 17 and Sunday 18 September 10:00 – 16:00.

From 19 September-14 October they are open 08:30 – 19:00 Monday - Thursday and 08:30 – 17:00 Friday.

You can find lots of information about student life in the Student Hub website, with our a-z of services.

More help 

Your Student Liaison Officer can offer confidential advice and help with personal problems and academic issues, advice on mitigation, appeals, as well as what's going on at our University and how you can get involved.

Students' Union Advisors can help you with housing, legal, health and academic problems.

Things to Arrange

Register with a doctor and dentist in Leeds if you are living away from home. Please do not leave this until you are feeling ill! More information can be found here.

Contents Insurance
Make sure your policy covers any expensive items such as laptops, mobiles, MP3 players and phones as well as other possessions which may not always be in your room.

Council Tax
Find more information about paying or claiming student exemption for Council Tax.

Confirmation and Bank Letters
If you need to confirm your student status with your bank or other organisation, please contact the Student Hub.

TV Licence
You may still need a licence to watch television in your own room in a hall of residence: each room will need a separate TV licence. The TV Licencing website will give you all the information you need.

Finding your way

Both City and Headingley campuses are within easy walking distance of most halls of residence and the main student areas. Make sure you know how to get from your flat to university. See our range of maps to help you find your way to and around Leeds.

Staying safe

We want you to enjoy yourself here in Leeds but it is very important that you take care of yourself , follow some basic safety rules and act respectfully towards yourself and others.

Check out this service to ensure you get home safely in exchange for your Student ID Card and signing a receipt. Pay for your taxi when you collect your card from the Students' Union.

Daughter hugging her mum, outside her accommodation

Parents and Carers

This section is for parents and carers to access the key points and information their son or daughter needs to be aware of and tasks to complete prior to attending University.

Important Checklist for your son or daughter

There are a number of important things your son or daughter will need to do before setting off for university. Please make sure that they have:

Essential things to take to university

IMPORTANT: It is essential that your son or daughter brings their original current passport or birth certificate to their ID check-in session during Welcome Week. Failure to do this will delay receipt of their student loan.

There are plenty of student websites with useful checklists of other things to bring to University which may help you. Our Accommodation web pages also have a useful 'what to bring' section.

Arrival Information

Our Welcome programme for new students begins on Monday 19 September so it's important that your son or daughter arrives to attend their course induction and ID check.

Please check our accommodation web pages for general dates about when your children will be able to move in to Halls of Residence if they have chosen to do so. Confirmation will be included in the final contract sent by post.

International Students can find all their arrival information online, including how to get to Leeds, visas and immigration, how to pay your tuition fees, your accommodation options and much more.


Where possible, it is a good idea for your son or daughter to bring enough money to last for the first fortnight at university, for food, university materials and transport. Their student loan will not enter their account until at least the first day of term, which is the Monday after Welcome Week.

Finance is one of the things which causes the most worry for students so it is important that they are realistic about how much they have available to spend and that they learn to budget. They may wish to work part time to help fund their time at university.

If your son or daughter is concerned about money, debt or they need help with budgeting, please suggest they access the information in our Money Advice pages where they will also find out about financial support that they may be entitled to as a student.


If your son or daughter has chosen to live in our Halls of Residence, check out the useful information on our accommodation web pages including paying their deposit and arrival dates.

Unipol provides plenty of information about private rented student accommodation in Leeds and will give you an indication of costs for private rented property. Remember to find out what is and isn't included in the price!

Remember, your son or daughter will need to arrange Contents Insurance and pay for a TV Licence. Living at home is a good solution for some students and can help to save money. If your son or daughter lives at home, their student loan is reduced by around £1000.

Safety Advice

We take our students' safety and security very seriously. We have 24 security patrols on our campuses and Halls of Residences and new students are given safety briefings both at their Course Induction sessions and in their Halls.

We also have close links with the police through our Police Liaison Officer, PC Mark Fox: who is regularly on campus. Please encourage your son or daughter to read our safety and security tips.

Data Protection

Parents and other relatives often contact us to ask about their son or daughter; for instance, to ask for information about academic progress, to inquire how they are settling in or to try and find out where they are.

The University must comply with The Data Protection Act 1998 which protects an individual's rights to privacy with regards to his or her personal data. Although the University understands that parents may have concerns about their son or daughter it cannot disclose personal data, even to parents, unless the student has given fully-informed consent for the information to be released.

The Act is very strict so that even confirming or denying that an individual is a student here could infringe privacy and could, in extreme circumstances, put an individual in danger. We will happily discuss general information about university procedures, examination processes, the implications of failing a module, accommodation costs etc.

But there may be circumstances when you may have major concerns about your son or daughter - perhaps you have not heard from them for ages or possibly you have received a worrying message about them in some way. In such cases if you leave contact details or correspondence with us, we will endeavour to pass them on and encourage the student to make contact.

We will be happy to talk to you about the support available to your son or daughter at our University and how they can access that support. Please contact the Student Hub in the first instance.
Email: Tel: 0113 812 3000

Finally, the Data Protection Act does permit the University to disclose information in certain exceptional circumstances; these are usually life or death situations and in such cases the routine need to obtain consent before disclosing personal data may be waived.

Student Support

Our Student Hub is the first point of call for queries about the full range of student life and support matters. Our aim is to provide information quickly and effectively to connect our students to the correct pathway of support. We have two Student Hubs, one based at the Rose Bowl on our City Campus, and the other on the Headingley Campus, at Campus Central.

At the Student Hub, we will discuss your son or daughter's needs with them and either make an appointment for them or refer them to an appropriate service. Services available include Disability Advice, Money Advice, Wellbeing, International Student Advice, Accommodation, Jobs and Careers advice, and where to get help with any academic problems or queries.

Term Dates

Teaching timetables will be available before the end of the Welcome programme. Find our term dates calendars for students.

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