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Student Support Services


Student Support Services

The University has a student support network in place to ensure your learning experience is the best it can be. Visit the ‘Support’ tab in MyBeckett  to see the full range of help and resources available. Some of the services which may be most useful to you are outlined below. Your course specific support is outlined in Course Information.

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Library Support for Distance Learners

Our award-winning University Library has extensive online (and physical) learning resources, and provides a range of support services to students. The Library website provides a range of advice including short videos on finding and using library resources.

Specialist Academic Librarians are available to assist you in using library resources effectively, to give focused advice and to help you develop information and digital literacy skills. You will find the contact details for the librarian for your subject area in Course Information.

As a distance learner, you can contact the library’s “Offsite” service for help and advice. You may also be eligible to apply for SCONUL access to make use of other University libraries in the UK.

Offsite Service

As a distance learner, you can register for the Library’s Offsite service. This service offers help with accessing electronic resources, access to other libraries, postal book loans and journal article supply.

You can find out more and view the full range of services provided at Information for offsite students. Here you’ll also find details of how to register with Offsite, and how to request books by mail.

The video below provides a short introduction to the Offsite Service:

 

 

The Student Experience Team

The Student Experience Team (based at the Student Hubs and the Gateway) are available to provide advice and guidance to you on a range of queries. They will also be able to connect you to the relevant support in Student Services and across the University:

  • Registry
  • Financial Services
  • Students’ Union
  • Disability Advice and Disability Assessment Centre
  • Student and Graduate Futures (Careers Support)
  • Student Money and Advice
  • Student Wellbeing Centre (Counselling and Chaplaincy)
  • Student Immigration Advice and Compliance (formerly International Student Advice)

You can make contact with the team by telephone or online. 

To contact the Student Experience Team either call +44(0)113 812 3000 or email: studenthub@leedsbeckett.ac.uk

Disability Advice

Disability Advice is a friendly, confidential team who offer advice and guidance on any disability-related matters within our University. We encourage all applicants and current students to contact them to discuss support and facilities available.

Leeds Beckett University works hard to ensure that, as far as possible, it is accessible to a wide a range of students. We continually anticipate the general requirements of disabled people who experience a broad range of impairments and health conditions and build these into our policies and procedures. Nevertheless we recognise that some students will require individual adjustments made to enable them to access our assessment, learning and teaching provision.

The University has a Disability, Dyslexia and Assessment Centre team where students can disclose their disability/impairment in confidence and discuss their reasonable adjustments with experienced Advisers who will then coordinate the arrangements for the adjustments to be made and provide advice and guidance to both students and academic colleagues on the requirements.

You can make contact by telephone or online.

The telephone number is: +44 (0)113 812 5831 and the email address is: disabilityadvice@leedsbeckett.ac.uk

Jobs and Careers

Our Student & Graduate Futures team is available to help you with all aspects of preparing for life after University.  Find out more about how they can help by clicking on ‘Careers’ on the ‘Support’ tab in MyBeckett. For guidance on CVs, applications, interviews and much more, go to the ‘Jobs’ tab on MyBeckett.

You can make contact with the Student & Graduate Futures team by telephone or book an appointment with them online.

The telephone number is: +44 (0)113 812 7335

Students' Union

Leeds Beckett Students' Union advice service offers free, independent and confidential advice and representation to students. Professional advisers are employed directly by the Students’ Union to represent your interests – even if you are in dispute with our University.

Advice is available on a large number of issues including: academic problems, housing, money health and wellbeing.

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