More than forty participants including a range of commercial staff from Lloyds and their small and medium sized enterprise (SME) clients joined other professionals from across the Leeds City region to discuss productivity measurement with Dr Ollie Jones
The roundtable covered the nature and difficulty in measuring productivity and how that relates to the performance of the UK Economy. As part of the study data was collected from SMEs, analysed by researchers in the Business School and used to benchmark individual business performance with that of the overall group and their sector.
The session critically assessed the distinctions between productivity and efficiency, process performance and the importance of using relatively simple statistical rules to measure the impact of performance changes. Participants were able to compare and contrast how their performance measurement and management frameworks compared to others and self-assess against key criteria.