The Independent Food and Drink Academy turns to the topic of Recruiting Staff and Keeping Them
We were very proud to host the third Independent Food and Drink Academy quarterly event, this time based around on the topic of Recruitment and Retention.
Held on the 19th September at The Belgrave Music Hall in Leeds, we were blessed with a winning combination of beer, pizza from Dough Boys Pizza and four great speakers.
First up, Ali Davies, employment consultant at ADHR, gave an overview of the logistics of the hiring and firing process. She gave an insight into the legal do’s and don’ts and the best ways to set up employing someone, from advertising the role to offering them the position. The group discussed hiring friends and whether the way people work has changed in recent times.
Andrew Critchett, founder of Ground Up Coffee, gave a heart-warming and honest presentation about his own struggle with mental health in the food and drink environment. He spoke about the key indicators used by professionals that employers should look out for when considering the wellbeing of their employees. Andrew then spoke about the purpose behind Ground Up Coffee and his ‘Over Stigma Over Coffee’ campaign, as well as good practice examples that he employs for his staff to help prevent burnout and other mental health issues.
Chris Impett, General Manager of Belgrave Music Hall & Canteen, spoke about staff progression in a company that promotes from within. Chris explained that he has seen over 120 staff recruited in the 4 years that he has been GM, some wanting a job for now and some are looking something more than that. As such, he has seen the value in promoting and creating roles from within in order to retain and further develop good staff.
The evening finished with David Bassett from The Leadership Centre at Leeds Business School who brought the discussion around to work ethics. He spoke about the use of feedback and utilising a coaching style to enrich and retain staff.
The forum provided an opportunity to share practice and experiences and discuss these important issues – the practical aspects of employing people, encouraging a culture that supports well-being, developing a talent strategy and leadership style that enables people to reach their potential are all key elements in the development of successful and sustainable businesses.