School of Health

Community Wellbeing Pilot

Dr Darren Hill, Dr Erika Laredo and Dr David Mercer, from the School of Health, explain about the Community Wellbeing Pilot with Leeds City Council Adult Social Care Services to evaluate Adult Home Care Services working within a new and innovative model.

Published on 22 Nov 2022
Care home resident holding ball

The Community Wellbeing Pilot (CWBP) Evaluation was a two-year piece of partnership work with Leeds City Council Adult Social Care Services to evaluate Adult Home Care Services working within a new and innovative model. The evaluation took place during and after national lockdown and involved a flexible and adaptable way of working, moving from a form of virtual ethnography to traditional in person participant observation when allowed. The evaluation process highlighted that a better community home care system is possible. The CWBP marks a radical change to the current model of care delivery, that of traditional time and task. The time and task model has created a system that places emphasis on organisational need, process and managing risks, and it lacks the adequate flexibility to meet the contemporary care needs of service users and carers. 

The model introduced by the CWBP offers new methods based on principles of a co-produced person-centred care, which is flexible and adaptable. The CWBP was delivered in partnership with two externally commissioned Care Agencies (CA) across two geographical areas of the city. This new approach to care was delivered using a multi-disciplinary approach and working collaboratively with a range of health and social care professions. A core component of CWBP was a commitment by professionals to actively encourage community support networks. The CWBP evaluation has highlighted the following key outcomes including an improved experience for service users and carers who receive flexible and consistent care focused on the person and not the process. We also noted that increased job satisfaction and stability for Home Care Workers lead to improved recruitment and retention. Underpinning these outcomes is a more dynamic, efficient care service that can demonstrate savings, and a model that is sustainable and transferable from its original pilot area.

Dr Darren Hill

Reader / School Of Health

Darren's contemporary academic deployment is situated within the School of Health and his primary teaching resides within the Social Work & Community Studies Group. Darren also contributes to Youth Work, Nursing and Mental Health awards through the inclusion of substance use related teaching.

Dr David Mercer

Course Director / School Of Health

Dr David Mercer oversees the organisation and management of the social work programmes. He is a registered social worker who worked within adult social care settings. David's teaching focuses on adults, professional skills for practice and sociology and social work. He is a published social work author and his research is around resilience within social work. David is passionate about social work as a profession that supports social justice.

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