Support for your studies from Library and Student Services

Get started

• If you've not bought a device for Uni yet our Library and Student IT Advice Team have produced a guide with top tips. You can also access 5 free copies of Office 365 for your devices and OneDrive to save your work.
• Be sure to collect your Campus Card, also known as your Student ID Card as soon as you arrive at Leeds Beckett. Your Campus Card gives you access to buildings/sport facilities as well as borrowing books and printing. If there are any issues with your Campus Card then Student Advice can help.
• If you have a known disability register with the Disability Advice team as soon as possible to ensure you are properly supported throughout your studies.
• Sign in to Online Welcome to obtain your Council Tax Exemption Letter. To be eligible for an exemption letter, you must be registered on a full-time course that lasts at least one year and involves at least 21 hours’ study per week.
• If you are a current or new student, and require a Confirmation of Enrolment Letter or a Bank Letter you can collect one from either of our Student Service Centres.
• You need to set up multi-factor authentication to keep you secure online and ensure your passwords are secure. Our IT Support web pages also help you connect to Wi-Fi, access your email, attend online lectures and meetings and more and 24/7 IT support is available via phone and chat.
• New undergraduates, most level 5 students and Leeds Law School taught postgraduates register their attendance using the SEAts mobile app. This is linked to your personal timetable, showing the specific sessions where you need to register. Download the app from the App Store or Google Play; log in, find your upcoming session, and scan the QR code or enter the 6-digit one-time code shared by your lecturer. Our web page provides further information and FAQs.
• MyBeckett is the university's virtual learning environment where you'll find your modules, reading lists, support and opportunities.

Find information for your assignments

• You can use our Discover search tool to search for thousands of books together with eBooks, journals, databases, newspapers and multimedia resources.
• Our Click & Collect service lets you reserve books from home and then collect when it's convenient for you. You'll need to use this service if the book you want is out on loan. Or you can just browse the book shelves when you are in the Library and issue yourselves from the self service machines on the ground floors.
• You'll find your reading list alongside your modules in MyBeckett; you can personalise your reading list by creating a profile and include personal notes or reading intentions.
• Take a look at our online subject guides created by our Academic Librarians, directing you to key resources. You can also get one-to-one appointments with them for personalised guidance and support.

Develop your skills

• Before you enrol with us take a look at our Study Ready module to help you to understand the differences between school or college and university and get tips on becoming an independent learner.
• International students are enrolled onto an Academic Introduction Module in MyBeckett and there is additional support with English Language and Academic English.
• Once you've enrolled as a student you can self-enrol on the MyBeckett Study Smart module. This provides more detailed support on developing the skills you need to succeed at university. You can also take a look at the self-assessment tools on our Student Skills web page.
• There is also customised support for international students, distance learners and degree apprentices.
• If you're returning to study there are MyBeckett study modules at each level, including Study On which helps you move into postgraduate study. There is a webpage with additional information for dissertations too. And you should take the Academic Integrity course found alongside your modules to ensure you're following good academic practice.
• Our Skills for Learning website is packed with resources, including essay writing and referencing tools to help with your first assignments. Our free interactive workshop programme delivered by our Academic Skills Tutors begins again in October. 
• Most of your assignments are submitted online - check out the videos that show you how, alongside other “how to” videos on the Library YouTube channel. 

Use our spaces

• There are two libraries, at Headingley and City Campus, open 24/7 most of the year. You can use either of them. They include study areas with comfortable seating, study booths, Wi-Fi and plug and data points and you can choose to study individually in our silent study areas or collaboratively on our group study floors.
• Student Meeting Rooms can be booked online for group discussions and project work or to attend an online class.
• You can borrow laptops to use on campus and Media Loans offer free equipment including cameras and Go-Pros.
• There are over 900 PCs across the two libraries and you can also use the PCs in the IT Labs if there is no teaching timetabled - check the timetable outside each room.
• Specialist and assistive software is available on library PCs or on your own device through our Remote App.
• If you're registered with Disability Advice you can use our Disability Resource Areas and there are adjustable height desks and chairs throughout our study spaces. If you're studying teacher education you'll also find the School Practice Room in Headingley Library packed with material to help you prepare lessons.

Get support

• Student Advice are here to help if you need support but don't know where to go. Whatever the question, the team will either have the answer or can help put you in touch with someone who does. Student Advice can also help you replace your Campus Card, if lost, obtain a Confirmation of Enrolment Letter or Bank Letters and produce full or partial transcripts for our graduates and fully enrolled students. 
• The team's Student Life Advisers can also meet with you to discuss a range of additional services to support you whilst at University, accessible via your Student Support Network. If things at university aren't going how you expected them to, don't worry, this can happen to a lot of students. Get in touch with studentadvice@leedsbeckett.ac.uk and one of our friendly advisers will be discuss what support is available and help you access it.
• Student Wellbeing offer advice and support on lots of issues, as well as signposting other helpful support services and resources. To make sure we can get you the right support, all students who register are asked to book an initial consultation. The service is open Monday to Friday, with appointments available between 09:00 and 17:00. Register with the team via their web page.
• Student Money provide specialist advice regarding student funding, benefit entitlement and budgeting. The team also offer support during financial difficulty via the Hardship Fund or help you determine if you are eligible to apply for any Bursaries or Scholarships.
• Disability Advice provide support, information and guidance to disabled students so you can access your studies and university life. Register online via their web page and the team will contact you to discuss your support needs and how the team can implement adjustments required. The Library also has a dedicated web page and one-to-one support to help you use the Library and find information, including obtaining material in alternative formats.
• Library Academic Support help you develop your academic skills such as critical thinking, academic writing and analysing data, and research skills such as how to find, use and evaluate information for your studies. They provide online resources via the Skills for Learning website alongside workshops, blogs and podcasts. Our Academic Librarians work with your lecturers to provide the information resources you need and deliver academic skills sessions as part of your course. 
• Library and Student IT Advice is your first point of contact for research and referencing skills, borrowing, passwords, MyBeckett, email, Wi-Fi, Turnitin, online meeting tools, Office 365 and more. You can check their IT Support web pages and frequently asked questions or you contact us them 24/7 via phone and chat and email during the day. They are also on hand in both campus Libraries to help you set up your devices to study on campus or at home.

Follow us on @LBUSupport to keep up to date with the latest information!

Originally published July 2021; updated 2022, 2023 and January 2024