beckett food faqs

Take a look at our outlets and opening times.

The university provides a range of Fairtrade products. Look out for packaging which carries the Fairtrade logo. This guarantees a better deal for third world producers. Take a look at how Fairtrade products feature in making our offer sustainable.

Please ask a member of our team before you order your food if you would like to know more about our ingredients and we will be happy to help.

We would love you hear from you, please email us at beckettfood@leedsbeckett.ac.uk

You can use the Upay app to collect fantastic rewards and savings when spending money in any of our university food and retail outlets (excluding Student Union outlets). 

Simply flash your unique QR code within the Upay app to; collect points which you can use as credit, enjoy exclusive monthly offers and get every 10th hot drink free!

That’s not all…every year on your birthday we’ll also give you a free slice of cake!

Not a problem - sounds like there's been a hiccup in transferring. Just send us an email to beckettfood@leedsbeckett.ac.uk with your staff/student ID and we'll look into it and guide you through any additional steps.

We're working on it - if you already have a Reward Card with us we can transfer your account over, we'll need a few details from you in order to authenticate your account - drop us an email at beckettfood@leedsbeckett.ac.uk with your Reward Card number and full name and we'll let you know as soon as we can transfer your account over. In the meantime your card will continue to work exactly the same as before.

No, just show your unique QR code on your app to our team at the tills and you’ll get all the loyalty rewards i.e. loyalty points, free hot drinks, awesome monthly offers and a birthday treat!

Pick up your Reward Card from any of our outlets, you have the choice of two colour designs so just pick your favourite! Once you have your card simply fill out this quick form to register it, our team will aim to activate it ASAP but please allow two working days. To check it is activated give your Reward Card to our team at the till during your purchase to test it is activated. Your Reward Card will then automatically start collecting rewards and give you access to all our exclusive offers.

If you are struggling to activate your card and it has been two working days since you registered then email us at RewardCard@leedsbeckett.ac.uk.

You can add credit online by visiting the online store, or by speaking to a member of our team at the tills. Adding cash to your card helps you make even bigger savings as we’ll give you extra credit.

Get a 5% credit boost - add between £20 & £500 to your card
Get a 10% credit boost - add £500 or over to your card

Yes, just give them your Reward Card number and tell them to visit our online store.

They will need to initially set up an account on our online store but then can add credit by adding in your Reward Card number (the five digit number on the front of your card).

Points will automatically be accrued on each purchase, when you’re ready to redeem just speak to our team on the tills and ask to use your points to pay.

Yes, points are accrued cumulatively meaning for every £1 you spend you will get 3 points. For example, on a visit you spend £1.50 which you will get 3 points for, on your next visit you then spend 50p, on this purchase you will get 3 points because over the two transactions you spent another £1.

Couldn't be easier - your Upay homepage displays your credit, points and stamps all in one place.

Visit our website, keep an eye out for our monthly newsletter in your inbox or keep in touch via social media:

• Web: www.leedsbeckett.ac.uk/reward-card
• Social Media: Follow us on Facebook, Twitter or Instagram.

Put your card away, this one’s on us. Each time you buy any hot drink your Upay app will keep track of how many drinks you’ve bought. Once you reach your 10th hot drink, place your order and scan your QR code then just like magic, this one's free!

Happy Birthday! To get your free slice of cake just take your Reward Card and some photo ID with your date of birth on it to one of our outlets where your cake awaits (don’t forget your party hat!). We love hearing about your birthday treats - share them with us on Twitter, Instagram or Facebook. Ask in store for details on which cakes are included in the offer on your birthday.

Not going to be here? Drop us an email at RewardCard@leedsbeckett.ac.uk and we'll add the credit to your card so you can have an early or belated birthday treat!

Email RewardCard@leedsbeckett.ac.uk or get in touch with us through Facebook, Twitter or Instagram.

No problem, simply pick up a new Reward Card at one of our outlets and then email RewardCard@leedsbeckett.ac.uk and tell us your new Reward Card number. We'll transfer your account across to your new card and activate it so all your previously earned credit and loyalty points will be ready to use.

Not a problem - sounds like there's been a hiccup in transferring your account over. Just send us an email to beckettfood@leedsbeckett.ac.uk with your staff/student ID and we'll look into it and guide you through any additional steps.

Of course, your Reward Card will remain active. We will only close accounts after 3 years of inactivity or upon request.

As a security precaution, when you register on the Upay app your Reward Card will deactivate. If you'd like to continue to pay with, or collect points on, your card just email beckettfood@leedsbeckett.ac.uk and we'll reactivate your card.