FAQs | Leeds Beckett University

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Our site is built with accessibility in mind and we seek to adhere to the WACG AA levels of compliance for digital accessibility. To support that we have provided instructions on managing animations below.

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Animations & Interaction

The Leeds Beckett University website occasionally uses animations to page elements and animated gifs to add impact to pages. If you wish to stop them from playing for accessibility purposes or for personal preference then please see the guidance below. Please note that browsers sometimes change how they operate, so please refer to your browser help files to find their latest information.
How do I turn off animations?

Chrome

Chrome users will need to use browser extensions. Animation Policy from Google will help you set your own preferences.

Microsoft Edge

There is currently no way to disable animations within Microsoft Edge. Users of Edge (Chromium) browser can install the Chrome extensions above and use them.

Internet Explorer

To stop animations on a single page you can just press the 'Esc' key. This will stop the animation on that page. If you wish to restart the animations you need to refresh the page. To permanently disable the playing of animated GIF images, open Internet Options > Advanced tab. Under the Multimedia section, uncheck the Play animations in webpage check-box, click Apply and Exit and then restart your computer.

Firefox

Type about:config in Firefox address bar and hit Enter to open Settings. Search for the image.animation_mode flag and change its value from Normal to None. Once you restart Firefox this will disable animations.

Our FAQs may be able to answer any questions you have about Beckett Food and everything we offer.

General food & retail questions

Take a look at our outlets and opening times.

The university provides a range of Fairtrade products. Look out for packaging which carries the Fairtrade logo. This guarantees a better deal for third world producers. Take a look at how Fairtrade products feature in making our offer sustainable.

Please ask a member of our team before you order your food if you would like to know more about our ingredients and we will be happy to help.

We would love you hear from you, please email us at beckettfood@leedsbeckett.ac.uk

Reward Card FAQs

Your Reward Card offers fantastic rewards and savings when spending money in any of our university food and retail outlets (excluding Student Union outlets).

Simply flash your Reward Card to; collect points which you can use as credit, enjoy exclusive monthly offers and get every 10th hot drink free! You can also add cash to your card to make even bigger savings, top up between £20 and £500 to get a 5% credit boost or add over £500 to get a 10% boost.

That’s not all…every year on your birthday we’ll also give you a free slice of cake!

No, just show your card to our staff at the tills and you’ll get all the loyalty rewards i.e. loyalty points, free hot drinks, awesome monthly offers and a birthday treat!

Pick up your Reward Card from any of our outlets, you have the choice of two colour designs so just pick your favourite! Once you have your card simply fill out this quick form to register it, our team will aim to activate it ASAP but please allow two working days. To check it is activated give your Reward Card to our team at the till during your purchase to test it is activated. Your Reward Card will then automatically start collecting rewards and give you access to all our exclusive offers.

If you are struggling to activate your card and it has been two working days since you registered then email us at RewardCard@leedsbeckett.ac.uk.

You can add credit online by visiting the online store, or by speaking to a member of our team at the tills. Adding cash to your card helps you make even bigger savings as we’ll give you extra credit.

Get a 5% credit boost - add between £20 & £500 to your card
Get a 10% credit boost - add £500 or over to your card

Yes, just give them your Reward Card number and tell them to visit our online store.

They will need to initially set up an account on our online store but then can add credit by adding in your Reward Card number (the five digit number on the front of your card).

No problem, simply pick up a new Reward Card at one of our outlets and then email RewardCard@leedsbeckett.ac.uk and tell us your new Reward Card number. We'll transfer your account across to your new card and activate it so all your previously earned credit and loyalty points will be ready to use.

Points will automatically be accrued on each purchase, when you’re ready to redeem just speak to our team on the tills and ask to use your points to pay.

Yes, points are accrued cumulatively meaning for every £1 you spend you will get 3 points. For example, on a visit you spend £1.50 which you will get 3 points for, on your next visit you then spend 50p, on this purchase you will get 3 points because over the two transactions you spent another £1.

Your credit or points balance can be viewed on your till receipt, by asking our team at the tills or by checking your monthly Reward Card email.

Visit our website, keep an eye out for our monthly newsletter in your inbox or keep in touch via social media:

Web: www.leedsbeckett.ac.uk/reward-card
Social Media: Follow us on Facebook, Twitter or Instagram.

Put your card away, this one’s on us. Each time you buy any hot drink your Reward Card will keep track of how many drinks you’ve bought. Once you reach your 10th hot drink your Reward Card will automatically give you it for free.

Happy Birthday! To get your free slice of cake just take your Reward Card and some photo ID with your date of birth on it to one of our outlets where your cake awaits (don’t forget your party hat!). We love hearing about your birthday treats - share them with us on Twitter, Instagram or Facebook. Ask in store for details on which cakes are included in the offer on your birthday.

Not going to be here? Drop us an email at RewardCard@leedsbeckett.ac.uk and we'll add the credit to your card so you can have an early or belated birthday treat!