Introducing our Hospitality Business Management students to industry professionals

Our host on the day was Roger Clark-Coates the General Manager, who was joined by four of his management team: Charlotte from Sales for Meetings and Events, Colette from Human Resources, Andy from the Food and Beverage Department and the Deputy General Manager, Alex. 

During the afternoon Roger gave a presentation on his career highlights, his role and responsibilities and his teams’ journey in achieving the Gold Standard Green Tourism Award. His hotel also holds the accolade of achieving 98% staff satisfaction in the organisation’s annual ‘Most Engaged Employees’ award scheme. This is an award he has achieved for the last 6 years as a result of introducing a series of staff benefits and promoting empowerment initiatives, both of which have created a service driven, positive workplace culture. 

Our students also interviewed each of the managers and learned more about their individual career paths and their roles and responsibilities at the Clayton. As part of the afternoon the students were given two questions on what they believed were the essential employability skills and personal characteristics that they would need to develop to become a successful hotelier. Each student group presented their findings to the management team. The visit was rounded up with a full tour of the hotel.

Be part of the exciting hospitality industry. Visit our website to find out more about the opportunities available to students at the School of Events, Tourism & Hospitality Management.