personal development

• Microsoft Accessibility Tools

A guide from our colleagues in Libraries exploring the accessibility features of Microsoft that can help make undertaking your work easier.

• Inclusion Starts with I video (5 minutes)

#InclusionStartsWithI is a discussion around the importance of a positive, inclusive work environment. Created by Accenture, this video demonstrates that bias can appear in both expected and unexpected ways—and that each of us has the (YouTube). 

• Inclusive Behaviours keynote recording (60 minutes)

In this talk, Charlotte Sweeney OBE shares her experience and insights into what Inclusive Leadership is; why Inclusive Behaviours are business critical to any organisation and how everyone has a part to play in creating diverse and inclusive workforces of the future.  Charlotte also discusses the key themes that have prevented progress being made with this agenda.

• MyDevelopment: Customer Service (30 minutes)

This module will introduce you to the basics of why customer service matters, what good customer service consists of, how to communicate effectively with customers, how to handle complaints and how to deal with difficult customers. 

• 'Delivering Online Presentations: success, failure and everything in between' keynote recording (60 minutes)

In this talk, Mark Gilroy shares his lessons learnt and bust some common myths about online learning, reveal some quick wins that can make your presentation design/delivery instantly effective, as well as sharing his learning from when things haven’t always gone to plan! This talk explores top tips to create presentations that engage and energise; the ‘airline’ principle to think about your audience’s experience from the ground up; how personal preferences can both help and hinder you; energy in any virtual learning environment, including team meetings and some of the best tools to make your content memorable and easy to produce.

• ‘Developing an Innovative and Growth Mindset’ keynote recording (60 minutes)

The global pandemic situation called for a new way of operating, the development of a Growth Mindset and demonstrating greater adaptive capacity in both the world of work and home life. This talk with Lis Merrick explores how the pandemic has impacted you and challenged you on whether you have a Fixed or Growth Mindset in your approach to aspects of your life; our ability to change through the lens of adaptive capacity and how to create a more innovative approach to life generally. Lis provides pragmatic techniques that you can use to reflect on how to become more innovative and creative in your approach.

• Thinking about Flexible Working Recording (5 minutes)

Leigh Beales and Cate Querin explain the new, more informal approach to flexible working at Leeds Beckett University.  They provide details of the flexible working principles, suggest points which colleagues might like to consider before discussing flexible working with their manager, and signpost relevant guidance and resources. 

• Let's Talk Mental Health: Spotting the Signs when Something’s Wrong Recording (10 minutes)

Leigh Beales, Chris McLay and Cate Querin provide advice and guidance for any colleague who is concerned about another person's mental health.  They provide examples of possible triggers and signs to look out for; and practical tips for providing the most helpful support whilst looking after your own wellbeing. 

• Menopause Awareness Module (20 minutes)

This module aims to start a conversation that everyone can get involved in, to help support women and people going through the menopause as they go through this impactful life stage. 

• MyDevelopment: Self-Care and Wellbeing (20 minutes)

This module aims to identify simple self-care techniques that colleagues can use to help sustain their mental health and wellbeing.

• How Can We Keep Remote Workers Connected? (45 minutes)

This external podcast episode explores ideas and best practice of remote working as being here to stay.  It features guest speakers including Emma Mamo, Head of Workplace Wellbeing at Mind.  The insights shared are really useful for all leaders to keep remote teams connected longer term and has a great practical tips section for switching off from work at home towards the end of the recording suitable for everyone.

• 'Taking Control of Our Work and Our Wellbeing' keynote recording (60 minutes)

In this talk, Rob Baker shares actionable evidence-based ideas about how to take control of your work, bolster and boost your physical and mental wellbeing and create and set personalised wellbeing and working goals. The talk explores our brain's response to uncertainty and change; the benefits of being proactive in how to frame your day and approach your work; what we know about wellbeing from an evidence perspective; actionable, research-informed ideas and activities to boost wellbeing & resilience and how to set positive wellbeing goals individually and with your teams.