MoSCoW change process for Distance Learning courses

Page last updated:
04 Jan 2024

The MoSCoW method is a prioritisation technique used to prioritise changes and requirements in order of importance.

These priorities can then be used to decide what will be completed at which stage of a project. All proofreading queries are important, but some are more important than others.

M are the changes which Must happen for the module to run. S are the changes which Should be included in order to improve the module. C are the changes which Could be included in order to improve the module. W are the changes which have been decided Won’t be implemented, or which form a Wishlist.

Student feedback may increase an item’s standard category.

  • Anything in the M category will be completed by DLU within the allocated hours.
  • Anything in S category may be completed by DLU if the M category has not used up all allocated hours. In cases where the M category has used up all allocated hours, DLU will attempt to make changes depending on their resource availability.
  • Anything in C category will only be completed if the M and S categories have not used up the allocated time. If it is not completed, it will remain on the to-do list for consideration for the next Refresh/Revamp of the module.
  • Anything in the W category will not be completed, but will remain in that category for consideration for the next Refresh/Revamp of the module.

Who makes the ultimate decision?

Faculty have final decision on priorities and ratings. DLU may discuss some priorities, particularly where they differ from this process. Instructional Design Team Manager will discuss resourcing implications dependent on these requirements.

These changes MUST be made each time a module is run. Anything inside this category will be completed by DLU within the allocated hours.

  • Module Handbook
  • Assessment information (new each time to reduce risk of plagiarism)
  • Assessment submission links
  • Module dates
  • HTML Links
  • Quality Modifications and subsequent changes
  • Written references to out-of-date names, e.g. Leeds Met/X-stream
  • Creating activities

These changes will be completed by DLU if the M category has not used up all the allocated hours. Where the M category has used up all allocated hours, DLU will attempt to make the changes depending on their resource availability.

  • Missing text
  • Changes to activities
  • Setting adaptive release (if OLT not setting it)
  • Formatting which causes confusion/misunderstanding in text
  • Audio which has received complaints from the students
  • Videos which reference Leeds Met/X-stream (cover with a disclaimer)
  • Addition of transcripts

Anything in the Could category will only be completed is the Must and Should categories have not used up the allocated time. If it is not completed, it will remain on the to-do list for consideration in the next rollover.

  • Articulate re-formatting
  • Items appearing in new windows etc (standards)
  • Formatting which doesn’t fit into our style
  • Audio which is audible but not perfect
  • Audio where the narrator is not consistent
  • Reshoot videos which reference Leeds Met/X-stream
  • Discussion board dates of posting

Anything in the Wishlist/Won't category will not be completed but remains in the category for consideration at the next module rollover.

  • Suggestions which another has made that the Module Leader doesn’t think appropriate/suitable
  • Suggestions where not completing the change would have no negative impact on student experience
  • Cleaning Blackboard’s HTML