Leeds Beckett University - City Campus,
Woodhouse Lane,
LS1 3HE
Where to go for IT support
Digital Learning
The Digital Learning Team supports colleagues with choosing and utilising digital tools for teaching and learning.
If you have questions or need support about specifc learning tools or would like advice on which tool would be best for use with teaching you should contact Digital Learning.
Services supported*
- MyBeckett
- Turnitin and digital assessment/exam tools
- PebblePad
- Google Workspace
- Mobile apps for the above
- Questions and advice about digital teaching tools
IT Service Desk
The IT Service Desk provides IT help and support for university core systems and services such as your Network, Wi-Fi, Remote connections.
Additional system support for colleagues using Microsoft Teams, Stream, Panopto and other Microsoft Office products for remote teaching and working.
Services Supported*
- Microsoft tools (Teams, Sway and OneDrive)
- Equipment (PCs, mobiles, accessories)
- Accounts and passwords
- Purchasing IT equipment or software
- Network and remote connections
- Classroom support
- Panopto lecture capture
- University business systems (e.g. Banner)
Library & student IT advice
All aspects of student IT support from online meeting guidance, buying a device, MS 365 help, MyBeckett – students should contact the Library Advice Service.
(Please note that in the School of Arts and Built Environment Engineering and Computing, the School have access to IT technicians as part of the School.)
Services Supported*
All student IT support, including:
- Passwords and PINs
- Connecting to eduroam Wi-Fi
- Using MyBeckett/Turnitin
- Online meetings and collaborative working
- Accessing email/Microsoft 365/OneDrive
