So if you want to borrow something that's already on loan you need to request it by putting a Hold on it. But what happens when you place a hold on something? If the item is already on loan an email is sent to the University email of the person who has it asking them to return the item, as it has been requested by another user. They then have 7 days to return the item (Offsite students and students with disabilities have slightly different arrangements - see their web pages for more information).
Once the item has been returned our Hold teams step in! They process the item and put it on the shelves for you to collect. If you’ve requested to collect your book at another Leeds Beckett Library, they put it in a box ready to be delivered. Once your hold has been processed by the team, you will receive an email notification to your student email account to let you know that the book is ready to be collected! If you're not sure how to place a hold, there is a handy step by step tutorial available that allows you to place a hold on something you need as you work through it. Or, you can watch our Library Short: How to place a hold.
If you have a queries, speak to Library staff and please tell us what you think about this new system.