Help and support

The Library Disability Support team are offering student appointments via Microsoft Teams or phone, you can Request an Appointment here. You may want to set up Microsoft Teams as this will allow you to share your screen during the appointment which can be helpful, see our Microsoft Teams page for more details.

If you need academic skills or subject support One to One appointments are still available ,either online, by email or by phone. Please complete the “Get Help” form on the Library’s Subject Support pages. 


Assistive software

If you have assistive software installed on your own device, the Assistive Software page has links to guides, video tutorials and FAQs to help you use and get the most from it. Each eBook platform also has its own accessibility FAQ and these are linked to from the eBook Collections and the Database A-Z page. 

Mindview mindmapping software is available for use at home through our Remote App. Please see the Software page for further details. And did you know that Read & Write for Google Chrome browser is a toolbar which offers some of the functions of the full Read & Write software (including text-to-speech) within the Chrome web browser.

We also have a list of recommended free software and apps which you can use on your own device.    

If you need to convert files into more accessible formats you can use SensusAccess, our ‘Help using Sensus Access’ tutorial provides step by step instructions. Within your Modules on MyBeckett you can use Blackboard Ally to convert documents into mor accessible formats. We also have some FAQs to help you make Library eBooks more accessible.


Looking after your mental health is very important at this time. Kooth Student offer online counselling and support.

Mind has some helpful resources including Coronavirus and your wellbeing

Student Minds have also created a support page for students affected by COVID-19 and their student bloggers are sharing tips and advice on the Student Minds Blog

Further support and information can be found on the Student Wellbeing pages.

Studying from home

Visit the Library website for the ways you can contact the Library for support. 

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