Help and support

The Library Disability Support team offer student appointments via Microsoft Teams, phone and face-to-face at Headingley Library and Sheila Silver Library. You can Book an Appointment here. You may want to set up Microsoft Teams as this will allow you to share your screen during the appointment which can be helpful, see our Microsoft Teams page for more details.

If you need academic skills or subject support One to One appointments are also available, either online, by email, by phone or face-to-face. Please complete the “Get Help” form on the Library’s Subject Support pages. 

Assistive software

If you have assistive software installed on your own device, the Assistive Software page has links to guides, video tutorials and FAQs to help you use and get the most from it. Each eBook platform also has its own accessibility FAQ - these are linked to from the eBook Collections and the Database A-Z page. 

Mindview mindmapping software is available for use at home through our Remote App. Please see the Software page for further details. And did you know that Read & Write for Google Chrome browser is a toolbar which offers some of the functions of the full Read & Write software (including text-to-speech) within the Chrome web browser?

Our Study Support Software Finder will help identify the best ones for you. For example, it can recommend software to change your screen colour to reduce eye strain when reading, for dictating instead of typing your work or getting your computer to read text aloud. We also have a list of recommended free software and apps which you can use on your own device.    

If you need to convert files into more accessible formats you can use SensusAccess, our ‘Help using Sensus Access’ tutorial provides step by step instructions. Within your Modules on MyBeckett you can use Blackboard Ally to convert documents into mor accessible formats. We also have some FAQs to help you make Library eBooks more accessible.

The Library website has lots of other resources and support available and you can get 24/7 Library and IT advice by phone and chat.

Originally published March 2021; updated August 2022.

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