out of hours Support and Emergency Information

Page last updated:
20 Aug 2025

In a life-threatening medical emergency, a fire or a physical threat to life, first call the emergency services by dialling 999. 

In a life-threatening medical emergency, a fire or a physical threat to life, first call the emergency services by dialling 999.

When on campus, in the event of an emergency, Security Services should always be informed on their 24-hour emergency number 0113 812 3165

Please contact Security Services in the event that you experience any other emergency when you are in a university building. For example, if you:

  • Need a first aider
  • Need to report a crime
  • Smell gas
  • Become trapped in a lift (please use the emergency bell)
  • Are locked in a building (after hours)

Call 0113 812 3165

If you are having thoughts of self-harm or suicide and you are worried about your immediate safety, you should access help straight away from Accident and Emergency (A&E) or by phoning 999.  Here are the details of the A&E departments in Leeds:

  • Leeds General Infirmary A&E Department, Great George Street, Leeds LS1 3EX.  Telephone: 0113 243 2799
  • St James’ Hospital A&E Department, Beckett Street, Leeds LS9 7TF.   Telephone: 0113 243 3144

If you are not a Leeds resident, visit the NHS A&E finder page.

In case of overdose, ingesting poison or suffering serious injury you must seek immediate medical help by dialling 999. You should do this even if you do not feel poorly; the effects of an overdose can be delayed by hours (even days) and can be very serious.

If you feel that your situation is not an emergency but you need urgent support, it is important that you contact your GP (General Practitioner), phone NHS 111 (available 24 hours), or visit the NHS page on accessing mental health services and urgent help.  

For information about registering with a GP, please visit the NHS Find a GP page.

If you are experiencing domestic or honour-based abuse, the following services can provide immediate support and information:

If you have been raped or sexually assaulted, or know someone else who has, the following services can provide immediate support and information. You can also visit our Support Report Respect webpage for further information on the support for student and colleague victims of harassment, bullying or sexual misconduct:

Talk to someone 

Chaplaincy team

Our Chaplaincy team is providing out-of-hours crisis support and you can request this by calling 07780 613862 and a chaplain will answer your call or get back to you as soon as possible. 

External services

It is common to experience problems with your mental health. You could be experiencing a range of feelings including anxiety or panic, or you may be having thoughts of self-harm or suicide. It’s important to know what help is available whether you feel in crisis or just want to talk to someone. Please reach out for support:

 

If you are based in Leeds

Dial House offers emotional and practical support to people in crisis. They are open 18:00 to 02:00 (6pm to 2am) on:

  • Monday
  • Wednesday
  • Friday
  • Saturday
  • Sunday

By Zoom, telephone or with some support in person on Wednesdays and Saturdays.

Here For You is open to anybody aged 16 and over living in Leeds who feel they need same night support but do not require medical or specialist attention.  Here For You provides out-of-hours, face-to-face support for those nights when you are struggling, or may have thoughts of self-harm or suicide.  The service is available across three different venues during the week from 6pm to midnight. 

Call 07760 173476 after 6pm.

Dial House@Touchstone offers support for people from Black and Minority Ethnic backgrounds including refugees and asylum seekers. They are open for support on Tuesdays and Thursdays, by telephone or in-person. 

Dial House offers emotional and practical support to people in crisis. They are open 18:00 to 02:00 (6pm to 2am) on:

  • Monday
  • Wednesday
  • Friday
  • Saturday
  • Sunday

By Zoom, telephone or with some support in person on Wednesdays and Saturdays.

Here For You is open to anybody aged 16 and over living in Leeds who feel they need same night support but do not require medical or specialist attention.  Here For You provides out-of-hours, face-to-face support for those nights when you are struggling, or may have thoughts of self-harm or suicide.  The service is available across three different venues during the week from 6pm to midnight. 

Call 07760 173476 after 6pm.

Dial House@Touchstone offers support for people from Black and Minority Ethnic backgrounds including refugees and asylum seekers. They are open for support on Tuesdays and Thursdays, by telephone or in-person. 

National services

Papyrus offers support for those experiencing suicidal thoughts and feelings. Open 09.00 to 0.00 (9am to midnight).

Samaritans is always open and offers a safe space to talk about whatever is troubling you.

Student Space offers support for all students via:

Student Space

Papyrus offers support for those experiencing suicidal thoughts and feelings. Open 09.00 to 0.00 (9am to midnight).

Samaritans is always open and offers a safe space to talk about whatever is troubling you.

Student Space offers support for all students via:

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