Student information A-Z

A | B | C | D | E | F | G | H | I | J | K | L | M | N | O | P | Q | R | S | T | U | V | W | X | Y | Z

Page last updated:
07 Sep 2021

 

A

What we do

Accommodation and Residential Services offer a wide range of accommodation within the city. The team offers advice and guidance on choosing and booking accommodation and handles all room allocations. The Residence Life team are able to solve many areas of concern that you may have about your accommodation or university life. They will give advice, mediate, deal with emergencies or even just take the time for a chat. They have a good understanding of university life and the wide variety of issues faced by students. 

Where and when to find us

  • Accommodation office: City Campus, Queen Square House G28, Leeds, LS2 8NU, Monday to Friday 09:00 – 17:00 

To speak with a member of the Accommodation team you can:

To speak with a member of the Residence Life team, you can:

C

What we do

Beckett Careers are here to support you with all aspects of career planning and decision making, along with helping you to recognise and develop your employability skills. This includes writing CVs, developing a good online presence, help with interviews, applying for further study, searching for jobs and so much more!

When and where to find us

You can chat with us on Live Chat every Monday, Wednesday and Friday between 14:00 – 16:00. Alternatively, email the team on careers@leedsbeckett.ac.uk, ask us a question or check out our Instagram, Facebook and Twitter pages where we will be active between 09:00 – 17:00 on weekdays.

D

What we do

We offer support, information and guidance on disability related matters within our university. Support is available to students with a range of disabilities and long term conditions such as dyslexia, dyspraxia, mental health conditions (e.g. depression, anxiety), long term health conditions (e.g. epilepsy, IBS, diabetes), autism, physical or sensory conditions.

Where and when to find us

We are available Monday to Friday 09:00 – 17:00. If our phone lines are busy why not use our Call Back form and we will try to get back to you within one working day.

E

What we do

If you notice something on campus that’s in need of repair, contact the Estates Helpdesk.

Where and when to find us

You can report a fault by contacting the Estates Helpdesk, or you can report it to any member of staff who can log a request for you. Estates Helpdesk is open Monday to Friday 08:00 – 16:30. Outside these hours, please alert Security.

F

What we do

Leeds Beckett welcomes students from all faiths and none. We have a lead Chaplain, Revd Melvyn Kelly, who is one of the team which serves Leeds Beckett and the University of Leeds. The Christian Chaplaincy team offers support to students of all faiths and no faith and can signpost to advisers from other faith traditions, if appropriate. Faith Spaces for prayer and quiet contemplation are available at both campuses.

Use the Chaplaincy:

  • Whether you have a faith (Christian, Jewish, Muslim etc.) or have no religious beliefs
  • When you need someone independent and confidential to talk to
  • If you’re finding life difficult or you have a tricky decision to make
  • If you have lost someone close to you
  • If you want to explore spirituality

We will not try to make you religious, we are here to help you in any way that we can.

Where and when to find us

Chaplaincy Office:

Lead Chaplain: Reverend Melvyn Kelly:

I

What we do

We provide support and immigration advice for international students and university colleagues. SIAC are the university's designated immigration advisers and keep up to date with the rapidly changing immigration rules and guidance issued by the Home Office. We are here to provide support for you throughout your stay at Leeds Beckett and can talk to you in confidence to discuss any matter that may be troubling you.

Where and when to find us

What we do

The Incomes team is responsible for the issuing of invoices and the collection of all invoiced charges and debt recovery by the university. Students can contact our credit controllers to discuss our university payment terms (in relation to tuition and accommodation fees etc). We also have an Incomes Counter Service, who are responsible for receipting and processing university income.

Where and when to find us

  • Telephone: 0113 81 25950
  • Monday - Friday 08:30 - 17:00
  • Saturday, Sunday; Closed

Incomes Counter Service (for making payments):

  • ***Temporarily Closed***

What we do

The Library and Student IT Advice team offers advice and support on all library and student IT issues. This includes; passwords, PINS, student email, Wi-Fi, MyBeckett and other learning systems, printing, laptop loans, personal devices and Office 365.

When and where to find us

Phone support, advice and information on Library and Student IT services is available 24/7. The team aim to reply to you within 3 hours for emails sent Monday to Friday 08:30 - 16:30 and 11:00 - 16:30 on weekends. If you need to contact us outside of these hours please phone or chat (visit library website).

L

What we do

Your Library helps with your studies with a variety of study spaces, thousands of resources, access to your modules, assignments and reading lists via MyBeckett and academic skills workshops with Skills for Learning. Our Library and Student IT advice team is your first point of contact for research and referencing skills, borrowing, passwords, email, Wi-Fi, printing, laptop loans, Office 365 and more.  Each course also has its own Academic Librarian to help you find the information you need.

When and where to find us

Both libraries are open Monday - Friday 09:00 - 21:00 and Saturday - Sunday 11:00 - 17:00.

Phone support, advice and information on Library and Student IT services is available 24/7. The team aim to reply to you within 3 hours for emails sent Monday to Friday 08:30 - 16:30 and 11:00 - 16:30 on weekends. If you need to contact us outside of these hours please phone or chat (visit library website).

M

What we do

Your Student Money team can provide advice about student funding, benefits and budgeting.

Where and when to find us

We can provide advice over the phone and at appointments.

  • We run a Money Advice Line on 0113 812 5593. It is open Monday – Thursday between 10:00 and 12:00
  • You can also contact the team via email at studentmoney@leedsbeckett.ac.uk
  • You can also request a callback outside of these hours by completing our Call back form and we aim to get back to you within two working days

P

What we do

Our Placements and Experiential Learning teams have a wealth of experience in supporting undergraduate students with work placements and have developed excellent links with companies that are keen to recruit our students.

We can help you develop your CV, provide advice on interview techniques and assessment centre hints and tips, as well as one to one appointments to help you find a placement or other work based opportunity. For students in Health, Social Care and Education, placements are often a compulsory part of your course and your dedicated placement teams will allocate your placements for you.

When and where to find us

Dedicated placements hubs:

S

What we do

Our Security teams across both campuses are here to look after your welfare and safety. They can help you with lost property, first aid, emergency assistance, cycle storage, advice on staying safe and reporting a crime.

When and where to find us

Headingley Campus

City Campus

Halls of residence

What we do

Student Advice consists of Student Services officers and advisers who are here to offer you support with all aspects of university life.

If you have a general query or even need help accessing your course information, our officers can do just that. No question is too big or small, and they can help you book appointments with our specialist teams too.

Need a little more advice? Our Student Services advisers are trained and knowledgeable colleagues who can support you to work through any issues you might be experiencing. They can also help with referring to specialist teams and signposting to external, local support as well.

Student Advice can also help in the practical elements of university. The team will produce your first Campus Card and assist you in accessing any replacements throughout your time at Leeds Beckett. They can also provide confirmation of enrolment and bank letters for current students, as well as transcripts for our graduates.

When and where to find us

We are located in the Student Services Centres in the Leslie Silver building (City Campus) and Priestley Hall (Headingley Campus). Our opening times are 09:00 - 17:00, Monday to Thursday and 09:00 - 16:30 on Friday.

What we do

Leeds Beckett Students’ Union Advice (LBSU) Service is a confidential, non-judgemental service run by professional advisers. The service is independent from the university and offers advice on a wide variety of topics that might affect you during your time at university. These include all aspects of the university regulations and procedures, accommodation issues and finance issues.

Where and when to find us

Students can contact the service via:

What we do

Leeds Beckett Students' Union (LBSU) supports students who want to lead or join societies. Societies can vary from course based to faith based to student media to political and campaigning and much more. We offer training and support to society leaders to enable them to run society events, improve their employability and also support students to set up new societies.

Where and when to find us

We are based at City Campus on the first floor of Portland in office PD102. Normal working hours are Monday to Friday 10.00-18.00. You can call in and visit us or book an appointment. Simply send an e-mail to Societies@leedsbeckett.ac.uk to book an appointment with some information about the meeting. We can also meet students at Headingley Campus in the SU office by appointment.

You can find out what societies we have already and information on how to set one up on the website.

What we do

The Student Voice shapes what we do as a Union. We exist to make sure that students’ needs and ideas are supported while they study at Leeds Beckett and Student Voice is about having their say, campaigning on the issues that matter to them and getting their voices heard at all levels of the Students’ Union and university. We do this in a variety of ways including course representation, the Have Your Say tool and student Forums that focus on Education, Welfare, Equality and Diversity and Activities, campaigning and lobbying, elections and more; including research, consultation and training and development opportunities.

Where and when to find us

What we do

LBSU Volunteering team have an amazing array of volunteering opportunities ranging from one minute to three years, and we link up with over 100 local charities, so we are sure you will find an opportunity to fit around your commitments. You can volunteer in our campus Thrift Shop, one off events, run your own project, micro volunteering or more regular volunteering in local charities. We also run the Leeds Beckett Award scheme – see more at the link below.

Where and when to find us

We are based at Headingley Campus, Students’ Union in the Campus Central building above the Headingley Bar. Feel free to pop in and have a chat with us. We also work at City Campus, first floor of the Portland Building.

Email the volunteering team to arrange an appointment – volunteering@leedsbeckettsu.co.uk and we will arrange to meet you at a campus which suits you.

 

W

What we do

The Student Wellbeing team is made up of professional and experienced staff and offers a free and confidential service to all students. We provide information, practical support, and therapeutic support to help manage any difficulties you may be experiencing.

How we can support you:

  • Initial consultation appointments – a 50-minute telephone appointment with a wellbeing practitioner to discuss your difficulties and to provide advice and signposting
  • Short-term counselling, if appropriate, following your initial consultation
  • Mental health support, if appropriate, following your initial consultation or after completing counselling
  • Advice, signposting information and self-help resources
  • Wellbeing sessions and events

If you feel that your mental health is deteriorating or that your need is urgent, it is important that you contact your GP or NHS 111.

Where and when to find us

To make sure we can get you the right support, all students that register will be asked to book for an initial consultation. Our service is open Monday to Friday, with appointments available between 09:00 and 17:00.