Student Support Services

The University has a strong student support network in place to ensure your learning experience is the best it can be.

Some of the important services available are listed below. You can find more course specific support in your modules in MyBeckett. 

Beckett Careers are here to support students and graduates with all aspects of career planning and decision making, along with helping you to recognise and develop your employability skills. This includes:

  • Writing CVs
  • Developing good online presence
  • Helping with interviews
  • Searching for jobs and so much more!

You can make contact with the Beckett Careers team by email to book an appointment or via their social media accounts:

Disability Advice is a friendly, confidential team who offer advice and guidance on any disability-related matters within our University. We encourage all applicants and current students to contact them to discuss support and facilities available.

The University has a Disability Assessment Centre team where students can disclose their disability/impairment in confidence and discuss their reasonable adjustments with experienced Advisers who will then coordinate the arrangements for the adjustments to be made and provide advice and guidance to both students and academic colleagues on the requirements.

They support students with a wide range of long-term conditions, specific learning difficulties and disabilities including:

  • A specific learning difficulty such as dyslexia, dyspraxia or AD(H)D
  • A mental health condition
  • A physical impairment or mobility issues
  • Deaf or a hearing impairment
  • Blind or a visual impairment
  • A social / communication impairment such as Asperger's syndrome / other autistic spectrum disorder.

This list is not exhaustive so please contact us if you are not sure if you will be eligible.

You can contact the team by telephone or online:

The Library and Student IT Advice Team are your first point of contact for queries on Library services and Student IT support.

They can help with a wide range of topics including:

  • Research and referencing skills
  • Borrowing
  • Passwords & password resets
  • Office 365
  • MyBeckett
  • Student email
  • Eduroam Wi-Fi
  • Turnitin
  • Online Meeting Tools
  • Skills for Learning.


You can contact the team via phone, email and live chat:

 

Our University Library has extensive online (and physical) learning resources, and provides a range of support services to students. The Library website provides a range of advice including short videos on finding and using library resources. The Library has subject guides to find specialist recourse for your course.

Specialist Academic Librarians are available to assist you in using library resources effectively, to give focused advice and to help you develop information and digital literacy skills. You will find the contact details for the librarian for your subject area in Course Information. You can also use the Get Help form to book an appointment with a librarian or Academic Skills Tutor, who can assist you with more effective assignment writing.

As a distance learner, you can contact the library’s “Offsite” service for help and advice. You may also be eligible to apply for SCONUL access to make use of other University libraries in the UK.

Student Advice are here to support you throughout your time at university, from when you first begin studying with us, as your progress through your studies, through to graduation. They are able to provide information in relation to any element of university life that you might need help with. If the team aren’t able to answer your query directly, they will help you access the information or support you need.

They are able to connect you with your Student Support Network, including other teams within Student Services and across the University:

  • Beckett Careers
  • Disability Advice and Disability Assessment Centre
  • Financial Services
  • Library and IT Support
  • Registry
  • Student Immigration Advice and Compliance (formerly International Student Advice)
  • Student Money
  • Student Wellbeing
  • Students’ Union.

You can contact the team via phone, email, live chat and social media (Instagram and Twitter):

Leeds Beckett Students' Union advice service offers free, independent and confidential advice and representation to students. Professional advisers are employed directly by the Students’ Union to represent your interests – even if you are in dispute with our University.

Advice is available on a large number of issues including:

  • Academic problems
  • Housing
  • Money.

Find out more about the Students' Union on their Advice page:

The Student Wellbeing Team is a multi-disciplinary team made up of counsellors and mental health practitioners who are skilled and experienced in recognising how emotional and mental health difficulties can affect your time whilst at university. We offer a range of support to all current students and appointments are available at both campuses.

The Student Wellbeing website contains information on:

  • How to access support
  • Mental health difficulties and academic stress
  • Support for those with caring responsibilities
  • Self-help resources
  • Advice on good physical health.

The Student Wellbeing Team can also help you to access Specialist Mentor support (if you are eligible) and also support you to access external or specialist services for other difficulties such as:

  • Drug, alcohol and gambling addictions
  • Eating disorders
  • Domestic abuse or gender violence.

You can contact the team via phone and email: