out of hours Support and Emergency Information

Page last updated:
08 Feb 2024

In a life-threatening medical emergency, a fire or a physical threat to life, first call the emergency services by dialling 999. 

In a life-threatening medical emergency, a fire or a physical threat to life, first call the emergency services by dialling 999.

When on campus, in the event of an emergency, Security Services should always be informed on their 24-hour emergency number 0113 812 3165

Please contact Security Services in the event that you experience any other emergency when you are in a university building. For example, if you:

  • Need a first aider
  • Need to report a crime
  • Smell gas
  • Become trapped in a lift (please use the emergency bell)
  • Are locked in a building (after hours)

Call 0113 812 3165

If you are having thoughts of self-harm or suicide, and you are worried about your immediate safety you should access help straight away from Accident and Emergency or by contacting 999.  

  1. Leeds General Infirmary A&E Department, Great George Street, Leeds LS1 3EX, Tel: 0113 243 2799
  2. St James’ Hospital A&E Department, Beckett Street, Leeds LS9 7TF, Tel: 0113 243 3144
  3. Call 111 (freephone, open 24 hours a day) – a trained adviser will ask you a series of questions and immediately direct you to the best service to support your needs.
  4. If you are having a mental health crisis, you can call a local NHS mental health helpline for 24-hour advice and support.  If you have a GP in West Yorkshire the number to call is (freephone) 0800 183 0558.  If you live in another region please use the link below:

    Find a local NHS urgent mental health helpline  

In case of overdose, ingesting poison or suffering serious injury you must seek immediate medical help by dialling 999. You should do this even if you do not feel poorly; the effects of an overdose can be delayed by hours (even days) and can be fatal.

If you are experiencing domestic or honour-based abuse, the following services can provide immediate support and information:

  • If you are concerned about your immediate safety or someone else, you can contact the emergency services by dialling 999.
  • Refuge (support for women and children): freephone 24-hour domestic abuse helpline - 0808 2000 247, live chat (Monday to Friday 15.00 to 22.00) or send a message
  • Respect (Men's advice line): 0808 8010 327 (Monday to Friday 10.00 to 17.00),  email support (Monday to Friday 09.00 to 17.00) or webchat (Wednesdays 10.00 to 11.30 and Thursdays 14.00 to 16.00).
  • Galop (support for LGBT+ people): 0800 999 5428 (Monday to Thursday, 10.00 to 20.30 and Friday 10.00 to 16.30), email support (24 hour) or webchat (24 hour).

If you have been raped or sexually assaulted, or know someone else who has, the following services can provide immediate support and information. You can also visit our Support Report Respect webpage for further information on the support for student and colleague victims of harassment, bullying or sexual misconduct:

Talk to someone 

Chaplaincy team

Our Chaplaincy team is providing out-of-hours crisis support and you can request this by calling 07780 613862 and a chaplain will answer your call or get back to you as soon as possible. 

External services

It is common to experience problems with your mental health. You could be experiencing a range of feelings including anxiety or panic, or you may be having thoughts of self-harm or suicide. It’s important to know what help is available whether you feel in crisis or just want to talk to someone. Please reach out for support:

 

If you are based in Leeds

Connect is a telephone helpline open 18.00 to 02.00 (6pm to 2am) every night of the year. The service provides emotional support and information for people in distress.

Dial House offers emotional and practical support to people in crisis. They are open 18:00 to 02:00 (6pm to 2am) on:

  • Monday
  • Wednesday
  • Friday
  • Saturday
  • Sunday

By Zoom, telephone or with some support in person on Wednesdays and Saturdays.

Here For You is open to anybody aged 16 and over living in Leeds who feel they need same night support but do not require medical or specialist attention.  Here For You provides out-of-hours, face-to-face support for those nights when you are struggling, or may have thoughts of self-harm or suicide.  The service is available across three different venues during the week from 6pm to midnight. 

Call 07760 173476 after 6pm.

Dial House@Touchstone offers support for people from Black and Minority Ethnic backgrounds including refugees and asylum seekers. They are open for support on Tuesdays and Thursdays, by telephone or in-person. 

Connect is a telephone helpline open 18.00 to 02.00 (6pm to 2am) every night of the year. The service provides emotional support and information for people in distress.

Dial House offers emotional and practical support to people in crisis. They are open 18:00 to 02:00 (6pm to 2am) on:

  • Monday
  • Wednesday
  • Friday
  • Saturday
  • Sunday

By Zoom, telephone or with some support in person on Wednesdays and Saturdays.

Here For You is open to anybody aged 16 and over living in Leeds who feel they need same night support but do not require medical or specialist attention.  Here For You provides out-of-hours, face-to-face support for those nights when you are struggling, or may have thoughts of self-harm or suicide.  The service is available across three different venues during the week from 6pm to midnight. 

Call 07760 173476 after 6pm.

Dial House@Touchstone offers support for people from Black and Minority Ethnic backgrounds including refugees and asylum seekers. They are open for support on Tuesdays and Thursdays, by telephone or in-person. 

National services

Papyrus offers support for those experiencing suicidal thoughts and feelings. Open 09.00 to 0.00 (9am to midnight).

Samaritans is always open and offers a safe space to talk about whatever is troubling you.

Student Space offers support for all students via:

Student Space

Papyrus offers support for those experiencing suicidal thoughts and feelings. Open 09.00 to 0.00 (9am to midnight).

Samaritans is always open and offers a safe space to talk about whatever is troubling you.

Student Space offers support for all students via:

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