How can I help?
How can I help?

Reset your 'Welcome' password

Who is this for?

This is only for new and returning students.

For this you will require:

Access to the email address you used to create your account.

Step one

At the Welcome page, click on ‘Reset Password’ button in the section for New and Returning students:

Example of the reset password button

Step two

At the Password Reset page, enter the email you used to create your account in the ‘Email Address’ field, and then click ‘Send verification code’.

 Example screen requesting verification code

Step three

On the Password Reset page, you will be prompted to enter a verification code. Check your inbox for a message from Microsoft. Enter the code into ‘Verification code’ field and click ‘Verify Code’.

Example of request screen to verify code

Step four

Once the code has been verified, you will be prompted to click on ‘Continue’. If you are able to continue, go to step six.

Example of screen when email has been verified

NOTE: You will only be able to continue if you have provided the email you used to create your account. Otherwise, you will receive the following error:

Example of screen if email has failed to verify

You must then click on ‘Verify a different e-mail address’ and then provide the email you used to create your account, and then follow steps two – four again. If you are unable to access the email you used to create your account, then you must email welcome@leedsbeckett.ac.uk for further assistance.

Step five

Once you have verified your email and clicked continue, you will be taken to a page where you can enter and confirm a new password.

Your new password must contain:

  • A minimum of 12 characters
  • At least 1 digit, e.g. 1,2,3,4,5,6,7,8,9,0
  • At least 1 lower case character, e.g. a,b,c,d,e,f,g,h,I,j,k,l,m,n,o,p,q,r,s,t,u,v,w,x,y,z
  • At least 1 upper case character, e.g. A,B,C,D,E,F,G,H,I,J,K,L,M,N,O,P,Q,R,S,T,U,V,W,X,Y,Z
  • At least 1 symbol, e.g. !,”,$,%,^,&,*,(,)

Step six

Once you have clicked ‘Continue’, your password will be updated, and you will be logged in to Welcome.

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