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Student Support

Our academic and professional services staff work together to form a coherent support network for students. Often students will choose who they feel most comfortable talking to. Here are just some of the options for them.

Academic Advisor

Every student has an allocated Academic Advisor who supports their academic development and progress, and provides face-to-face advice about how they can get the most out of their course.

Course Administrators

Deal with day-to-day questions from students about their course, working closely with academic staff and professional services teams to refer onto specialist services if needed.

The Library

Open 24/7, providing course resources, study space, skills for learning workshops and student IT support.

Student Advice Hub

This team is the place to go for general help and signposting to more specialist services. They are based in the Student Hubs on each campus. Some of the team are recent graduates themselves.

Residential Officers

Based in the University’s accommodation, our Residential Officers work to make students feel part of a community. They will give advice, mediate, deal with emergencies, or even just take the time for a chat.

Student Money Team

Our award-winning team offers students information, advice and guidance on student funding, benefits, budgeting and debts. They provide support for students in financial hardship.

Student Wellbeing Team

Our trained professionals provide information, practical and therapeutic support. Students can register online for an initial consultation where they can talk through their concerns and explore different options for support with one of our practitioners.

Disability Advice

This team makes recommendations to course teams for reasonable adjustments for students declaring a long-term condition, specific learning difficulty, or physical impairment; they can also help with applying for Disabled Students’ Allowances.

Disability Assessment Centre

When you apply for Disabled Students Allowance (DSA) you will be entitled to a thorough Needs Assessment. Our Assessment Centre can be contacted at or ring 0113 8123357.

Careers Team

This team supports students with all aspects of career planning. There are regular opportunities to connect with employers, gain work experience and explore career options, including careers fairs, employer networking events, workshops and mentoring programmes.

Our services ensure students get to the right place and respect the privacy of the individuals who have chosen to speak to them. For more details on our support teams, please see our A-Z of Services.

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