To view this video please enable JavaScript, and consider upgrading to a web browser that supports HTML5 video

Student Support

Support when they need it

Most students take to university life straight away. However, if you ever feel your son or daughter would benefit from some extra help or advice, here at Leeds Beckett University we have a number of services in place to provide the support they need.

Priscilla Preston, our Director of Student Services, addresses some of the common questions parents ask us.

How will I know if my son or daughter is okay?

The first thing to say is that if anything does go wrong for your son or daughter, the support is here to help them.

Try not to worry if they haven’t been in touch for a while – they’re most likely to be so busy settling into university life that they’ve forgotten to return your call. If you can, arrange a regular time to call them to keep in touch. Text messaging is also a quick way to keep in touch if they are busy.

If my son or daughter needs support, who will be there to help?

There is a wealth of support on campus from various teams, each one working to ensure our students have the best possible experience. Whatever advice or support they may need, we have people on hand who they can talk to.

You can encourage them to speak with their Course Administrator or Academic Advisor within their Academic School, or the Student Experience team, based in the Student Hubs at City and Headingley and in the Gateway in the Leslie Silver building at City Campus.

The Student Experience team includes a number of recent Leeds Beckett graduates who know first-hand the variety of support a student may need. They will listen to your son or daughter's concerns and help offer them advice and support. Where appropriate, the team can also make appointments with, or referrals to, a wide range of specialist services such as Accommodation, Disability, Money, Students' Union and many more. 

What if my son or daughter is too scared to contact someone about wellbeing support?

An appointment with a member of our Student Wellbeing Team can be arranged online to raise any concerns in a more anonymous fashion prior to a face-to-face meeting. The website also offers access to many useful self-help tools.

In accommodation our halls managers and residential staff are on hand to help and will contact the Student Wellbeing Centre if they feel your son or daughter would benefit from extra support. Friends in halls can also get in touch if they are concerned about a roommate.

Priscilla Preston, Director of Student Services

Useful Tips

Priscilla Preston

1. Preparation

Prepare yourself for the drop-off day. It can be quite emotional, so think about the practicalities of getting home. Take a break before driving if you’re on the verge of a good cry.

2. Cook books

Get them a few decent cook books. A great website to get started in the kitchen is

3. Passport photos

A few passport pictures of your son or daughter will come in handy. As will their National Insurance number, passport and copy of their birth certificate and qualifications if they’re looking to work while they are here.

Back to Top Button